1. CrackBerry Question's Avatar
    i have wipe my blackerry Z10 due to the fact that the phone was slow and now it has refuse to come up after waiting all the time it shows www.bberror.com/bb10-0015,
    please what can i do? i do not have much money to spend please
    12-03-15 04:50 AM
  2. Superfly_FR's Avatar
    Hi and welcome to the CrackBerry community !
    The error described reflects a problem with filesystem.

    Something probably went wrong during the wipe process (did you turn it off or restart it, did it ran out of battery ? - the process can be very long, up to 30 minutes).

    The simplest solution will be to install the latest version of BlackBerry Link on your desktop, connect your device and perform a software factory reset. You can download BlackBerry link here : BlackBerry Link - BlackBerry 10 Smartphone to Computer Sync - EN
    Then follow the steps described here : Restore your device to its factory default settings - BlackBerry Link for Windows - 1.2.4

    edit : all in one help page : http://support.blackberry.com/kb/art...mber=000034545

    Otherwise you can go the autoloader route, but it may require some extra skills.

    Hope it helps !
    Let us know
    12-03-15 05:48 AM

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