Can not restore on z10 OS 10.3.1
I've upgraded my Z10 to OS 10.3.1 and then wiped my device. After that, I restored my Z10 ,it run normally until it finished restarting, the BB Link stated that the restore completed succesfully, but when i checked my phone, it had nothing, just like a brand new phone !!! I tried restoring for 3 times but it did not even change anything ...
The backup data is of OS 10.2.1 , I also upgrade my BBLink to the newest, but still the problem isn't solved, can any1 help me pls ?