1. BerryWizard's Avatar
    The earphones that comes with my Z10 will only work the left side now...should I contact Fido or BlackBerry to get it replaced and is it going to be replaced by someone?

    Posted via CB10
    04-22-13 04:50 PM
  2. RazzBerry's Avatar
    I would contact the carrier first.
    BerryWizard likes this.
    04-22-13 04:58 PM
  3. blackberry z10's Avatar
    I would get new headphones. The amount of time to get rit replaced may not be worth it.

    Posted via CB10
    Last edited by blackberry z10; 04-22-13 at 06:00 PM.
    04-22-13 05:20 PM
  4. zten's Avatar
    When I had an iPhone I took my earphones to the Apple store and got new ones replaced. They just checked the serial # and gave me new ones. I'm sure blackberry will give you new ones 1-800-blackberry.

    Posted via CB10
    04-22-13 05:30 PM
  5. BerryWizard's Avatar
    When I had an iPhone I took my earphones to the Apple store and got new ones replaced. They just checked the serial # and gave me new ones. I'm sure blackberry will give you new ones 1-800-blackberry.

    Posted via CB10
    I'll try that out, my carrier isn't any helpful, they keep putting me on hold every time i call about the issue and can't figure out what to do.... i seems to get a stupid rep each time I call.

    Posted via CB10
    04-22-13 05:57 PM
  6. BerryWizard's Avatar
    Hold on...1800 - blackberry isn't a valid number, there is too many digits

    Posted via CB10
    04-22-13 05:58 PM
  7. BerryWizard's Avatar
    I would get new headphones.

    Posted via CB10
    I have the ones that I bought with my ipad but I'm planning on selling my z10 when aristo comes out so that will affect the value of the phone if I don't have that with it (people want it even if they are really not a great quality, dont ask why I don't know)

    Posted via CB10
    04-22-13 06:01 PM
  8. EauRouge's Avatar
    When I had an iPhone I took my earphones to the Apple store and got new ones replaced. They just checked the serial # and gave me new ones. I'm sure blackberry will give you new ones 1-800-blackberry.

    Posted via CB10


    Posted via CB10
    04-22-13 06:11 PM
  9. SteveBB10's Avatar
    When I had an iPhone I took my earphones to the Apple store and got new ones replaced. They just checked the serial # and gave me new ones. I'm sure blackberry will give you new ones 1-800-blackberry.

    Posted via CB10
    Yea nooo don't call on 1800 blackberry its a xxx line

    Sent via my Z10 support your local paramedics run with scissors.
    04-22-13 06:16 PM
  10. FrankIAm's Avatar
    Why did they stop working? Do you keep them in your pocket? How do you pull them out? Are they usually tangled up?
    04-22-13 06:19 PM
  11. dcburke789's Avatar
    Mine didn't come with headphones *sigh*

    Posted via CB10
    04-22-13 06:24 PM
  12. BerryWizard's Avatar
    Why did they stop working? Do you keep them in your pocket? How do you pull them out? Are they usually tangled up?
    I actually used them only at the gym and this weekend when I plugged it in it would only play one side. It was folded in circle inside a textile pouch

    Posted via CB10
    04-23-13 06:51 AM
  13. greggebhardt's Avatar
    It is possible it is not your earphones but maybe the contracts in the plug in the phone.
    BerryWizard likes this.
    04-23-13 07:21 AM
  14. LRB's Avatar
    All it takes is a bit of a tug on one of the wires and you'll lose that side. They're about $5 on ebay or amazon. I usually buy 2 or 3 at a time to have them on hand because I listen to books and podcasts at work all the time. That way if I bung up the current set, I'll have another to grab.
    Last edited by LRB; 04-23-13 at 07:57 AM. Reason: spelling
    04-23-13 07:55 AM
  15. Flyinlewjr's Avatar
    The quality of the earphones are pretty cheap. You'd be much better off buying a pair of skull candy earphones. Or any kind of earphones with a mic

    Posted via CB10
    04-23-13 09:27 AM
  16. kill_9's Avatar
    Hold on...1800 - blackberry isn't a valid number, there is too many digits

    Posted via CB10
    Oh, it's the secret direct communication line to Thorsten. You didn't hear it from me.

    Posted via CB10 from the BlackBerry Z10
    BerryWizard likes this.
    04-23-13 11:42 AM
  17. stabstabdie's Avatar
    Oh snap. Yours came with headphones??
    04-23-13 11:43 AM
  18. waltervh's Avatar
    You may have mine. For free.


    Posted via CB10
    04-23-13 11:47 AM
  19. BerryWizard's Avatar
    It is possible it is not your earphones but maybe the contracts in the plug in the phone.
    Thanks,
    I verified that but it's working with the apple earphones

    Posted via CB10
    04-24-13 12:07 PM
  20. BerryWizard's Avatar
    Oh snap. Yours came with headphones??
    I always wondered what do they (the carriers) do with it when they don't give them as I think BlackBerry give it to the carrier

    Posted via CB10
    04-24-13 12:10 PM

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