1. sauron4's Avatar
    Ok so I eventually decided to do a security wipe to my phone to get rid of the unknown album HootSuite created when I sideloaded it.

    I created a backup and restored it to my device which did remove the unknown album but now Skype & WhatsApp continuously want to update. As you can see in the attached image, I go to BB World and it shows I have updates, I press update all and they been to download and then install, it then says they're completed installing and then goes back to wanting to update again.

    Am I going to have to wipe my device again and start from scratch without the backup?

    WhatsApp & Skype keep wanting to update-skype-whats-app.jpg
    06-30-13 04:29 AM
  2. Bla1ze's Avatar
    Have you tried just simply deleting them and reinstalling from BB World to see if they want updates then?
    06-30-13 04:31 AM
  3. sauron4's Avatar
    Yeah that's one of the first things I tried and even though I had deleted them, the updates still show for some reason.
    06-30-13 04:37 AM
  4. Devilboy125's Avatar
    Try deleting them, then go into your app world. Go to your apps that are uninstalled. Hold down on each one and remove it so it completely removes it from your device. Restart your phone. Let your hub re boot and see if any update notifications come through - if not, go find Skype and WhatsApp again and download them and see if that stops the constany updating!

    Posted on my Z10!
    06-30-13 05:27 AM
  5. sauron4's Avatar
    Try deleting them, then go into your app world. Go to your apps that are uninstalled. Hold down on each one and remove it so it completely removes it from your device. Restart your phone. Let your hub re boot and see if any update notifications come through - if not, go find Skype and WhatsApp again and download them and see if that stops the constany updating!

    Posted on my Z10!
    I've already done that and although they've been removed the updates show in BlackBerry World.

    Posted via CB10
    06-30-13 05:35 AM
  6. Devilboy125's Avatar
    So you clicked the last option... (See Attachment)
    WhatsApp & Skype keep wanting to update-img_00000179.png

    Posted on my Z10!
    06-30-13 05:47 AM
  7. sauron4's Avatar
    Yup clicked remove from My World and it still shows up is wanting to update although the apps aren't installed.

    Posted via CB10
    06-30-13 05:53 AM
  8. Devilboy125's Avatar
    Did you follow the 'remove from my world' with a restart?

    Posted on my Z10!
    06-30-13 05:54 AM
  9. sauron4's Avatar
    I did and it's still doing the same.

    Posted via CB10
    06-30-13 05:56 AM
  10. Devilboy125's Avatar
    After deleting them hold down the top button and don't let go.. restart it but don't let go of the button until it has rebooted.

    Posted on my Z10!
    06-30-13 05:58 AM
  11. sauron4's Avatar
    After deleting them hold down the top button and don't let go.. restart it but don't let go of the button until it has rebooted.

    Posted on my Z10!
    Nope they're still showing to update

    Posted via CB10
    06-30-13 06:04 AM
  12. Devilboy125's Avatar
    :S. You may have to do a full wipe and start fresh without your back up .

    Posted on my Z10!
    06-30-13 06:05 AM
  13. sauron4's Avatar
    I thought that might be the case oh well suppose there's no harm, starting from scratch.

    Thanks for all your help

    Posted via CB10
    06-30-13 06:06 AM
  14. Devilboy125's Avatar
    You can still get all your apps back and re adding all your music/pictures/videos won't take too long!

    Posted on my Z10!
    06-30-13 06:09 AM
  15. sauron4's Avatar
    Yeah I've got that all backed up so can always add them back

    Hopefully will be fine after a fresh install.

    Posted via CB10
    06-30-13 06:13 AM
  16. airbatross's Avatar
    I have the exact same problem, (STL100-1, 10.1.0.2312) but with Blackberry Travel and Where's My Water? apps Again, the number is 2. No matter what I do, they keep popping there. Sooo annoying :/
    06-30-13 07:35 AM
  17. sauron4's Avatar
    I have the exact same problem, (STL100-1, 10.1.0.2312) but with Blackberry Travel and Where's My Water? apps Again, the number is 2. No matter what I do, they keep popping there. Sooo annoying :/
    I ended up wiping my device and not restoring from a back up and it seems to have worked.

    Posted via CB10
    06-30-13 09:49 AM
  18. Devilboy125's Avatar
    I have the exact same problem, (STL100-1, 10.1.0.2312) but with Blackberry Travel and Where's My Water? apps Again, the number is 2. No matter what I do, they keep popping there. Sooo annoying :/
    Read the above suggestions. They didn't work for Sauron4 but they may for you .

    Posted on my Z10!
    06-30-13 10:04 AM
  19. Devilboy125's Avatar
    Yeah I've got that all backed up so can always add them back

    Hopefully will be fine after a fresh install.

    Posted via CB10
    Let me know if it works for you .

    Posted on my Z10!
    06-30-13 10:05 AM
  20. sauron4's Avatar
    Let me know if it works for you .

    Posted on my Z10!
    No longer doing it just need to add all my contacts, pictures, music etc.. back onto the phone now.

    Posted via CB10
    06-30-13 10:08 AM
  21. Devilboy125's Avatar
    No longer doing it just need to add all my contacts, pictures, music etc.. back onto the phone now.

    Posted via CB10
    Good to hear .

    Posted on my Z10!
    06-30-13 10:12 AM
  22. xxjavaxx2001's Avatar
    Mine does it on cut the rope and foursquare..

    Posted via CB10
    06-30-13 10:14 AM

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