Virus/Malware Problems?

Alright so my girlfriend has the z10 and recently has been having some problems. She got a text message from a friend which at the bottom said something like "Download Now" it was a grayed box/download link and she accidentally clicked it. Nothing else happened, no prompt or anything like that no actually installation one of any kind. However some texts she will not get from friends and weird still happened that did not prior to this. Something that looks like a script or something in between texts with her friends. I will post a screenshot of it.





Some other things happen also like now she gets facebook and twitter spammed, and her twitter app wont load any longer when it worked fine a while back.

anyone experience anything like this or have an recommendations on how to see if she got something malicious on her computer accidentally. Seems more like Malware than any sort of virus thing. Or hoping it is something else entirely not malicious. any help would be appreciated.

I'm no expert but my first thought would be security wipe and then restore from a restore from before the problem started. If you want to be sure there is nothing there then don't restore and start fresh after wipe.

Edit : You can also get Max Mobile Security for $9.99 on BlackBerry World.

CB10 on Z10 AT&T STL 100-3 OS 10.2.1.1259 Vote for Z10 http://www.phonedog.com/rankings/smartphones

Max Mobile Security (Max Secure Software)

I have had the "download now" button before. It was an issue with both the phone and carrier with my voice mail and MMS. I'll see if I can find my thread for you.

Posted via CB10

I do believe it was part of this thread. Have a read :

http://supportforums.blackberry.com/...0/td-p/2593567

Posted via CB10