1. KSinghLondon's Avatar
    Hi, I have used the video chat on my Playbook to call my Z10 - both have different balckberry IDs. However after the last big Z10 update, I havent been able to call from my Playbook to Z10 but can do the other way round using the notifications. My parents also have a Playbook and even they havent been able to call me since the update. I have tried deleting the contact information on the Playbook and re-inserting it, but it hasn't worked. Incidentally, this is only happening with my Z10. My brother who has a Z10 (but is in India) isnt facing this problem at all. My Z10 is on EE in UK

    Any suggestions would be greatly appreciated - Thanks
    09-24-14 04:27 AM
  2. jackboy1606's Avatar
    Mine works perfectly latest 10.2 update on z10 and latest PlayBook os I am also on EE UK

    Posted via CB10
    09-24-14 07:59 AM
  3. spARTacus's Avatar
    Mine still works from playbook to z10. However, how is it that you can call the playbook from the z10 (via notifications - what's that)?

    Posted via CrackBerry App
    09-24-14 08:02 PM
  4. tommo7788's Avatar
    It's when you get the the notification that you had a video chat with a playbook, tap that and open and calls back to who called you.
    Not ideal but it kinda works!
    I also tried side loading the playbook video chat app on my Z10, but it really does not like it and results in a battery pull

    Posted via CB10
    09-25-14 01:54 AM
  5. spARTacus's Avatar
    How do you make that work? Are you using two different blackberry ids on the Playbook and z10? I am using same blackberry id on both. I can call z10 from the Playbook, but if I use the notification on the z10 to later try to call back the Playbook, it never connects (and I never get a calling indication on the playbook). Maybe because I am using same blackberry id on both.
    09-25-14 04:03 PM
  6. tommo7788's Avatar
    It definitely calls a different BlackBerry id , never tried to call myself )

    Posted via CB10
    09-25-14 04:25 PM
  7. spARTacus's Avatar
    Yeah I am not really trying to call myself either.... lol. Except for testing. It's the family at home using the playbook and me on the road with the z10, until video bbm for ios comes out and they can then use their iphones and ipods that they so love. Other option is skype, but that never seems to work very well. I'll have to try to setup a new blackberry id on the playbook. Thanks for the tip.

    Z10
    09-25-14 05:15 PM
  8. tommo7788's Avatar
    I just did a little test too, nothing shows on playbook when u try to call it with same id, but like you say, works the other way.


    Posted via CB10
    09-26-14 02:25 AM

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