1. koolmo22's Avatar
    I just purchased on ebay a factory unlocked verizon bb z10. Only the talk and text work. The phone doesn't register on the bb network or have any data connection. Any ideas?
    10-07-13 07:46 PM
  2. rthonpm's Avatar
    Do you have a SIM in the device? Did T-Mobile properly provision the device (all you'll get are 3G or EDGE coverage)?
    10-07-13 07:55 PM
  3. koolmo22's Avatar
    Tmobile provided me with a new micro sim and the phone picked up the APN but the data still won't work. The phone picks up 5 bars of service with a small "e"
    10-07-13 08:02 PM
  4. STV0726's Avatar
    Don't ever use a CDMA phone on a GSM network.

    You wasted your money. :'(

    Yes, some CDMA phones have a SIM slot. This is for "world phone support" for Verizon customers that travel overseas. It won't do you any good here other than basic EDGE data due to differences in frequency bands.

    -STV on Z10STL100-3/10.1.0.4780 TMO US
    curvezzz likes this.
    10-07-13 09:18 PM
  5. Aguilucho's Avatar
    I had my Verizon z10 with simple mobile and it only worked on 2G. From what I know the Verizon z10 don't have the t mobile bands to work in 3G. I would sell it and buy a t mobile Z10 instead.

    Posted via CB10
    10-07-13 09:19 PM
  6. rthonpm's Avatar
    Have to agree: the SIM in a Verizon phone are for their LTE network and for overseas 3G networks. For domestic use, you're better served by getting a model with the proper GSM bands. You may be able to trade with someone here on the forums.

    Posted via CB10
    10-07-13 10:30 PM
  7. Gearheadaddy's Avatar
    Trade it in the Marketplace in these forums....

    Trusted Member Genius
    10-08-13 12:27 AM
  8. trwrt's Avatar
    OP should still have some data connectivity, though. What APN did it set itself to? I think you want epc.tmobile.com, the fast.t-mobile.com one is only for LTE devices which your Z10 does have but not the right bands.
    10-08-13 12:58 AM
  9. koolmo22's Avatar
    I'm having a problem getting even the basic edge to work. Do u have any help for that?
    10-08-13 01:06 AM
  10. koolmo22's Avatar
    I'll try changing the APN to see if that helps
    10-08-13 01:08 AM
  11. tambrev's Avatar
    I have the exact same issue, I have a unlocked vz z10 that I am using on Tmo, the thing is mine was working fine until I changed the plan from the prepaid service to the monthly, they gave me a new micro sim and now all i get is talk and text, the sim I had before was a regular sim that I cut down myself i didnt even have a BB plan.. so my next step is going to be change the sim back to an old version and remove the BIS..
    10-12-13 09:52 AM
  12. scrannel's Avatar
    I have the exact same issue, I have a unlocked vz z10 that I am using on Tmo, the thing is mine was working fine until I changed the plan from the prepaid service to the monthly, they gave me a new micro sim and now all i get is talk and text, the sim I had before was a regular sim that I cut down myself i didnt even have a BB plan.. so my next step is going to be change the sim back to an old version and remove the BIS..
    BIS will not work with the 10 series phone and this could be your problem.
    10-12-13 11:48 AM
  13. b1gbleu's Avatar
    I found out the hard way when I bought my first Z10. Yeah, you will get service, but the Verizon unlocked version STL100-4 only works with Edge 2G on T-mobile. The frequencies aren't in the phone for T-mo LTE. I've since traded it with someone looking for the verizon version and the STL100-3 version works great. I even have a 2nd one for a backup or switching my daughter to T-mo when the Sprint contract is up. She's got the BB 9850 which I also had at one time.
    10-12-13 03:48 PM
  14. aylie08's Avatar
    "I've since traded it with someone looking for the verizon version and the STL100-3 version works great."

    I've got a Verizon z10 and am trying to switch to T-Mobile. Did you trade with someone in the marketplace or elsewhere? I'm trying to figure out what my best option is to get everything switch over to T-Mobile with all BB and data working! Thanks!
    10-12-13 07:59 PM
  15. Adam Fox2's Avatar
    why not just get Verizon pre-paid? $60 for unlimited talk/text and 2GB data....not sure if Verizon pre-paid offers LTE or not though....i've heard mixed answers
    10-12-13 08:11 PM
  16. b1gbleu's Avatar
    Aylie, I took a wtt/wts ad in this site and traded it quick
    aylie08 likes this.
    10-12-13 09:39 PM
  17. quyetstorm's Avatar
    HELLO

    I went to the T-MOBILE store three times and had no luck. ago After calling tech support to make sure that I indeed had internet service, it still didn't work for over 24 hours so I kept tweaking different settings.
    1st - you have to call tech support to make sure T-Mobile have you on the right data plan for the Z10.
    2nd - make sure you hit the reset for the APN so that is is fast.t-mobile.com; and
    3rd - set the network mode to 4G, 3G, & 2G.
    I tried all of them one at a time and this was the only one that connected my internet without wifi being on.

    Let me know if this works for you......Good Luck!
    -quyetstorm
    12-26-13 02:05 PM
  18. Benjamin_NYC's Avatar
    There is no "data plan for a Z10". Whoever told you that didn't know what they were talking about.

    Sent from my white hot Z10 Rocking Leaked 10.2
    12-26-13 09:42 PM
  19. tickerguy's Avatar
    Put the APN "epc.t-mobile.com" or "fast.t-mobile.com" in and data should come up.

    BUT -- with a Verizon phone you'll only get 2.5G service (EDGE), so the best you'll see is a capital "E".
    12-26-13 10:24 PM
  20. quyetstorm's Avatar
    There is a data plan for the smartphone(s).....Mine got switched by tmobile on the 23rd....it's just that only the 4g, 3g, 2g network mode allows the internet to work on the Blackberry Z10 Verizon phone.
    Last edited by quyetstorm; 12-27-13 at 02:17 PM.
    12-27-13 02:02 PM

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