1. Gatso7's Avatar
    Hey all. I thought I would chime in here about Verizon. I called them a week ago to find out about some issues I was having and the rep had told me I was eligible for an upgrade. I already knew i was going to buy a Z10 but I replied that I knew and was looking at some phones. He said that he thought that if I continued with an IPhone that would be best. I told him I wanted to switch and he said that he though that the Android system that he has been using is actually the best. I replied that I didn't like it too much and wanted the BB Z10 to which he replied that the OS was "complicated" and he was surprised that it is what I wanted!! I told him that I thought that it was the best choice because of the gestures etc... I dont remember how it ended but it made me feel sorry for BB that a carrier's rep is pushing someone else without an open mind. Fast forward today and I'm in a verizon store helping my wife buy a case and and elderly lady is there to upgrade her phone and she sees me playing around with the Z10. She asks me what i think. I tell her and she says that the rep on the phone told her that the new Z10 OS is too complicated and not recommended. She owns a curve currently. Before leaving I told her she should consider it and play with it a little while before deciding. Oh and someone told her that BB is a dieing company so she should look for another brand....
    04-13-13 07:08 PM
  2. ErinnM's Avatar
    Yeah most reps push what they personally like the best. Just how it is. Not all are that way though. My rep, an iPhone user, loved the Z10 and had a ball showing it off to me and talking about it.

    Posted via Crackberry Z10
    04-13-13 07:11 PM

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