1. raswart's Avatar
    Hi Guys

    Like the title says i lost nearly all my contacts on my z10.

    i saw all those duplicate contacts as mentioned in another post and started to delete them. after a while i realised half of my contacts were gone. so i went to blackberry link and did a full backup, then did a full recovery of a backup made about a week ago. Afterwards more contacts were gone then before .

    I do have a backup of my contacts on blackberry desktop software, but how do i get it from there onto my z10. unless there another way to get my contacts back that i'm missing.

    Please help

    Thanks
    04-02-13 10:47 AM
  2. pkcable's Avatar
    Do you have a old BB you can use? Or can you borrow one? Ask around maybe someone has one in a drawer you can use. Download the contacts in to the old BB, THEN use BBLink to transfer them from the old BB to the Z10.
    raswart likes this.
    04-08-13 02:07 PM
  3. raswart's Avatar
    hey, so sorry for the late reply but i eventually got it fixed. turns out there was a backup on blackberry link called legacy device, which was a backup made when i initially switched devices and blackberry link made a backup in the switching process. So i just recovered from there and viola! My contacts were back. Luckily it didnt happen too long after i got my z10 imagine loosing months of newly accumulated contacts and then having to revert to backup made months ago.
    pkcable likes this.
    04-23-13 01:53 PM
  4. pkcable's Avatar
    Glad to hear you got it resolved!
    04-23-13 03:01 PM

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