Updating BlackBerry Link to 1.1.0.33 Windows 7 64

I opened Link to move a few pics around and noticed there was a software update available. I clicked Update from within Link and it went ahead and downloaded the update and started the install process. It got to the point where it prompted me to click next to continue the installation and I got this error message: "The installation files cannot be validated. Please verify the installer package and try again." Well I tried and I tried but to no avail so I instead downloaded the installed right from the BlackBerry support site. When I got to the same exact step I got the the same exact error message. I'm at a loss for how to update it now. I'm hoping someone on here can help me. Please and thank you.

System restore

Kah

I had the same problem.

Completely Uninstall link, then reinstall using the updated version from BlackBerry. Worked for me.




Posted via CB10

Where do you check to see which version of link you have?

Originally Posted by jesse_h

I had the same problem.

Completely Uninstall link, then reinstall using the updated version from BlackBerry. Worked for me.




Posted via CB10

Didn't work. Still get the error. Now I don't have Link at all.

Posted via CB10

I forgot to mention that you should restart your computer before you reinstall it.



Posted via CB10

Yup did that. Even ran a registry cleaner. I deal with computers daily. I know the usual routine. Never come across this error. Even Google is of no help.

Posted via CB10