1. scottyxx's Avatar
    Hi,

    I have been searching and searching and can't find anything. I am asking on behalf of my brother, he bought a new Z10 and it is locked to 02. It is PAYG (Pay as you Go).

    He has ordered 2 online unlock codes, and both have failed to unlock the phone.

    He has called 02 and they refuse to unlock it, stating he needs to have owned the phone for a year.

    Any suggestions?
    01-21-14 02:03 PM
  2. zocster's Avatar
    Welcome to CrackBerry! Did he pay full price for the Z10? I guess he would have to be on a discount, that's why he's not getting an unlock code from them?
    01-21-14 05:18 PM
  3. oystersourced's Avatar
    You could head to giffgaff for a year.

    Posted via CB10
    01-21-14 06:35 PM
  4. scottyxx's Avatar
    Well he emailed them, and they said you need to own any Pay as You Go phone a year before they will unlock it for you. He bought it because it was on sale, and the network he was with did not have it in stock for xmas.

    GiffGaff does not work in the rural area where he lives..i am pretty sure.
    01-21-14 09:41 PM
  5. borys1978's Avatar
    Z10 is on sale at carphonewarehouse uk. Priced at 179. What I would do is sale the o2 locked device on ebay and go for unlocked one from cpw.

    Posted via CB10
    01-22-14 12:40 AM
  6. guygardner73's Avatar
    What is the specific problem with being on O2 or GiffGaff? I may have a solution.

    Z10STL100-2/10.2.1.1925 O2 UK
    01-22-14 01:29 AM
  7. Cap_172R's Avatar
    Hi,

    I have been searching and searching and can't find anything. I am asking on behalf of my brother, he bought a new Z10 and it is locked to 02. It is PAYG (Pay as you Go).

    He has ordered 2 online unlock codes, and both have failed to unlock the phone.

    He has called 02 and they refuse to unlock it, stating he needs to have owned the phone for a year.

    Any suggestions?
    Try another unlocking service. I recommend blackberrycodesource.com
    01-22-14 07:02 AM
  8. scottyxx's Avatar
    He doesn't want to change his number or plan, he bought the phone thinking it was unlockable like other BBerrys before it. He lives in a very rural area which doesn't get signal from all service providers.
    01-22-14 07:34 AM
  9. scottyxx's Avatar
    He has emailed 02 and they refuse to unlock it, stating he must use it for a year, then they will unlock it. Any ideas??
    01-23-14 11:01 AM
  10. guygardner73's Avatar
    Possibly ask his current provider? They may be more sympathetic as he is a customer of theirs. Also, one other option would be to take out a sim only 12 month contract with O2 (he can keep his number) then install the 1925 leak or wait for the official in a few days (allegedly) then sideload snap and download O2 TuGo which will give him perfect reception at home or anywhere where there's WiFi. The calls and texts get routed over the Internet and come off his monthly allowance. Or simply take it back to the shop and ask to exchange it for one that is either unlocked or Simlocked to the network of his choice.

    Z10STL100-2/10.2.1.1925 O2 UK
    01-23-14 11:21 AM
  11. 5parkey's Avatar
    Got my unlock code for Vodafone uk from a guy on ebay 17
    01-23-14 12:26 PM

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