1. slade632's Avatar
    Hey guys,

    I recently had to switch to a new Zed10 and ever since I have been unable to restore my BBM contacts or even use BBM.

    Every time I try to run BBM it would say restoring BBM and you will see the swirl working away. However after 15 minutes it would say server error, try again.

    This has been happening for 24 hours I'm sure the server isnt down that long.

    Anyone experience such a headache before? Any suggested solutions aside from the following to which I tried

    • Battery Pull
    • Regular Restart
    • reinstalling the OS
    • updating the OS


    thanks for any help you can provide!

    PS i tried to support forums for blackberry they seem to have no idea what to do
    07-29-13 08:30 PM
  2. Wilsonia Goldens's Avatar
    Hey guys,

    I recently had to switch to a new Zed10 and ever since I have been unable to restore my BBM contacts or even use BBM.

    Every time I try to run BBM it would say restoring BBM and you will see the swirl working away. However after 15 minutes it would say server error, try again.

    This has been happening for 24 hours I'm sure the server isnt down that long.

    Anyone experience such a headache before? Any suggested solutions aside from the following to which I tried

    • Battery Pull
    • Regular Restart
    • reinstalling the OS
    • updating the OS


    thanks for any help you can provide!

    PS i tried to support forums for blackberry they seem to have no idea what to do
    Did you try the help app and in search type restore bbm contacts
    07-29-13 08:38 PM
  3. slade632's Avatar
    nope I will give it a shot... Thanks!

    Did you try the help app and in search type restore bbm contacts
    07-29-13 10:54 PM
  4. slade632's Avatar
    Bah didn't work

    Posted via CB10
    07-30-13 03:29 AM

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