[David De Vert]

Hello there,

i have owned a Bold 9900 for over a year and it worked very well. Then one day there was a power surge while it was charging and it never came on after that. I decided to upgrade to the Z10 and wow what a lovely phone!!!!! Problem is i always backed up my Contacts using Blackberry Protect and not Desktop Manager.

My question is how do i get those contacts back onto my new Z10. Is there some way to get the contacts off of the blackberry protect website because the Z10 does not support OTA contacts restore.

Please Help

Thanks in advance!

[nah.uhh]

I thought it did.
Attachment 202098

[David De Vert]

Is there any way i can get back my contacts???

[unbreakablej]

I believe there is a one time restore I'd u are backing up from BlackBerry id the first time u use your phone!

Posted via CB10

[David De Vert]

i had to upgrade the software. im now seeing the option. thanks for all the responses. does it automatically restore the latest backup?