05-17-14 04:57 PM
37 12
tools
  1. hennesseystealth's Avatar
    My Z10 dropped out of my pocket while sitting in a booth at a restaurant. Didn't check for my phone until I made it to the car. Went back in and the phone wasn't there and none of the staff said they found anything when cleaning the table.

    Is there any way to track the phone location? I don't want to report it stolen and burn the ecn before I know it is gone. No answer when I call the phone. Any suggestions? Never pulled this stunt before
    05-15-14 05:34 PM
  2. DueNorthBB's Avatar
    05-15-14 05:36 PM
  3. Septembersrain's Avatar
    Did you have BlackBerry protect on? http://docs.blackberry.com/en/smartp...9706385344.jsp

    Edit: I'm slow. LOL


    Sent from the one in beautiful blue using Tapatalk.
    05-15-14 05:36 PM
  4. Dave Bourque's Avatar
    My Z10 dropped out of my pocket while sitting in a booth at a restaurant. Didn't check for my phone until I made it to the car. Went back in and the phone wasn't there and none of the staff said they found anything when cleaning the table.

    Is there any way to track the phone location? I don't want to report it stolen and burn the ecn before I know it is gone. No answer when I call the phone. Any suggestions? Never pulled this stunt before
    Did you ever setup BlackBerry protect ?

    Z10STL100-3/10.2.1.2141
    05-15-14 05:37 PM
  5. DueNorthBB's Avatar
    Great minds think alike.
    05-15-14 05:38 PM
  6. hennesseystealth's Avatar
    To all the geniuses that gave me the same answer, I wish I was as smart as the rest of you and actually did more than think about setting it up.
    05-15-14 05:48 PM
  7. Septembersrain's Avatar
    To all the geniuses that gave me the same answer, I wish I was as smart as the rest of you and actually did more than think about setting it up.
    I'm sorry to hear it... You had a password I hope? So that it'll at least erase the emails and such...


    Sent from the one in beautiful blue using Tapatalk.
    05-15-14 05:51 PM
  8. hennesseystealth's Avatar
    yes, password protected. Logged in to BlackBerry Protect with my BBID and it had all my details. It tried to located the device but struck out...and then, I got a call from someone that found the phone

    I need a BIG GLASS OF
    05-15-14 05:57 PM
  9. anischab's Avatar
    yes, password protected. Logged in to BlackBerry Protect with my BBID and it had all my details. It tried to located the device but struck out...and then, I got a call from someone that found the phone

    I need a BIG GLASS OF
    Glad to read it! Lucky you! Sharing your joy.


    Posted via my BlackBerry*Q10, Germany - SQN100-3, Running OS 10.2.1.2102
    Last edited by anischab; 05-15-14 at 06:11 PM.
    05-15-14 06:00 PM
  10. vgorous's Avatar
    yes, password protected. Logged in to BlackBerry Protect with my BBID and it had all my details. It tried to located the device but struck out...and then, I got a call from someone that found the phone

    I need a BIG GLASS OF
    How'd they know which number to call?

    Posted via CB10
    kbz1960 likes this.
    05-15-14 06:09 PM
  11. sniperyder's Avatar
    How'd they know which number to call?

    Posted via CB10
    Maybe he had alternate contact info on his locked screen. I always put an email and an alternate contact number on my lock screens just in case I misplace my phone.
    05-15-14 06:13 PM
  12. hennesseystealth's Avatar
    How'd they know which number to call?

    Posted via CB10
    I was calling the phone almost constantly from my office phone. I guess they pulled the caller ID off the phone screen. You can get incoming calls even with the phone password locked. When I lost the phone, I had my office phone forwarded to the cell, so I raced back to the office to turn that off in case anyone called. I also left my number at the restaurant in case anyone found it. I didn't ask how they got my number, just glad they did.
    05-15-14 06:17 PM
  13. hennesseystealth's Avatar
    Maybe he had alternate contact info on his locked screen. I always put an email and an alternate contact number on my lock screens just in case I misplace my phone.
    Now that is just damn smart...first thing I am going to do when I get the phone back...if I can figure out how to do it
    05-15-14 06:18 PM
  14. KemKev's Avatar
    Maybe he had alternate contact info on his locked screen. I always put an email and an alternate contact number on my lock screens just in case I misplace my phone.
    This ^^^
    05-15-14 06:25 PM
  15. Dave Bourque's Avatar
    Now that is just damn smart...first thing I am going to do when I get the phone back...if I can figure out how to do it
    Also get BlackBerry protect working and test it out.

    Z10STL100-3/10.2.1.2141
    pttptppt and hennesseystealth like this.
    05-15-14 06:57 PM
  16. valleyag's Avatar
    Glad you got it back. I have two numbers on my locked screen. One is my wife and the other work. If you do set up BlackBerry Protect its kinda cool to test out once in awhile. I use it to get a glimpse of where I'm at once in awhile like when I'm at the lake.

    Rockin Z30 on 10.2.1.2947 on AT&T
    05-15-14 07:19 PM
  17. Septembersrain's Avatar
    yes, password protected. Logged in to BlackBerry Protect with my BBID and it had all my details. It tried to located the device but struck out...and then, I got a call from someone that found the phone

    I need a BIG GLASS OF
    You are one lucky... *High fives*

    Sent from the Berry using Tapatalk.
    05-15-14 07:34 PM
  18. Atmarix's Avatar
    Lucky, not everyone returns lost phones. I've done it a few times... all iPhone 4's

    From my lovely Z30
    05-15-14 07:41 PM
  19. hennesseystealth's Avatar
    Lucky, not everyone returns lost phones. I've done it a few times... all iPhone 4's

    From my lovely Z30
    Maybe they didn't want them back
    05-15-14 07:50 PM
  20. dtarin's Avatar
    Qp

    Posted via CB10
    05-15-14 07:59 PM
  21. FF22's Avatar
    Glad you got it back or are getting it back.

    May I suggest that no one count of BB Protect. While it does and can work, there's a thread from the other day where it did not work. In my initial tests (i had not tested in 2 or 3 months) the other day, Protect placed my phone in Page, Arizona where I had been the week before and about a thousand miles from where I was sitting with the phone. I am not sure why it still had that particular location. Also, I could not get the Message/Sound features to work, nor could I get it to lock (it normally does lock but I was testing that, too). Once I rebooted the phone (don't count on a finder doing that), the features all worked.

    I do have an Email address showing on the lock screen. I might add a second one. Not sure I want another phone number exposed if it were stolen.
    kbz1960 likes this.
    05-15-14 08:02 PM
  22. akOnalangBFmo's Avatar
    that's it !!!... i'm gonna setup BB Protect and insert an alternate number on my lock screen right away.
    05-15-14 08:08 PM
  23. jafrul's Avatar
    And don't forget to turn location to ON if you haven't done so.


    OP. You're lucky.

    Posted via Astro on Z30STA100-2/10.2.1.2947
    05-15-14 08:14 PM
  24. FastLane228's Avatar
    Blackberry protect is useless if someone turns off your location..
    05-15-14 08:55 PM
  25. hennesseystealth's Avatar
    Blackberry protect is useless if someone turns off your location..
    Sure, any "smart" thief is going to pull the battery out of the phone first thing. So, it only works with stupid thieves
    05-15-14 09:19 PM
37 12

Similar Threads

  1. Love my BlackBerry Z10
    By tyronesmith in forum BlackBerry Z10
    Replies: 16
    Last Post: 05-23-14, 07:08 AM
  2. Got my wife to make the switch!
    By KDB84 in forum BlackBerry Q10
    Replies: 19
    Last Post: 05-16-14, 10:14 AM
  3. Tried the SDK 10.3 on my Q10 and results:
    By engindgn in forum BlackBerry Q10
    Replies: 9
    Last Post: 05-16-14, 09:57 AM
  4. I've got lost in the message trail, help
    By aldebaran12 in forum BB10 Leaked/Beta OS
    Replies: 12
    Last Post: 05-16-14, 05:27 AM
  5. Formating blackberry z10
    By xcaliber.1st in forum Android Apps (Amazon Store & APK Files)
    Replies: 1
    Last Post: 05-15-14, 05:21 PM
LINK TO POST COPIED TO CLIPBOARD