[hennesseystealth]

My Z10 dropped out of my pocket while sitting in a booth at a restaurant. Didn't check for my phone until I made it to the car. Went back in and the phone wasn't there and none of the staff said they found anything when cleaning the table.

Is there any way to track the phone location? I don't want to report it stolen and burn the ecn before I know it is gone. No answer when I call the phone. Any suggestions? Never pulled this stunt before

[DueNorthBB]

Did you enable BlackBerry Protect?
BlackBerry Protect Login - Download BlackBerry Protect and Sign In - Canada

[Septembersrain]

Did you have BlackBerry protect on? http://docs.blackberry.com/en/smartp...9706385344.jsp

Edit: I'm slow. LOL


Sent from the one in beautiful blue using Tapatalk.

[Dave Bourque]

My Z10 dropped out of my pocket while sitting in a booth at a restaurant. Didn't check for my phone until I made it to the car. Went back in and the phone wasn't there and none of the staff said they found anything when cleaning the table.

Is there any way to track the phone location? I don't want to report it stolen and burn the ecn before I know it is gone. No answer when I call the phone. Any suggestions? Never pulled this stunt before

Did you ever setup BlackBerry protect ?

Z10STL100-3/10.2.1.2141

[DueNorthBB]

Great minds think alike.

[hennesseystealth]

To all the geniuses that gave me the same answer, I wish I was as smart as the rest of you and actually did more than think about setting it up.

[Septembersrain]

To all the geniuses that gave me the same answer, I wish I was as smart as the rest of you and actually did more than think about setting it up.

I'm sorry to hear it... You had a password I hope? So that it'll at least erase the emails and such...


Sent from the one in beautiful blue using Tapatalk.

[hennesseystealth]

yes, password protected. Logged in to BlackBerry Protect with my BBID and it had all my details. It tried to located the device but struck out...and then, I got a call from someone that found the phone

I need a BIG GLASS OF

[anischab]

yes, password protected. Logged in to BlackBerry Protect with my BBID and it had all my details. It tried to located the device but struck out...and then, I got a call from someone that found the phone

I need a BIG GLASS OF

Glad to read it! Lucky you! Sharing your joy.


Posted via my BlackBerry*Q10, Germany - SQN100-3, Running OS 10.2.1.2102

[vgorous]

yes, password protected. Logged in to BlackBerry Protect with my BBID and it had all my details. It tried to located the device but struck out...and then, I got a call from someone that found the phone

I need a BIG GLASS OF

How'd they know which number to call?

Posted via CB10

[sniperyder]

How'd they know which number to call?

Posted via CB10

Maybe he had alternate contact info on his locked screen. I always put an email and an alternate contact number on my lock screens just in case I misplace my phone.

[hennesseystealth]

How'd they know which number to call?

Posted via CB10

I was calling the phone almost constantly from my office phone. I guess they pulled the caller ID off the phone screen. You can get incoming calls even with the phone password locked. When I lost the phone, I had my office phone forwarded to the cell, so I raced back to the office to turn that off in case anyone called. I also left my number at the restaurant in case anyone found it. I didn't ask how they got my number, just glad they did.

[hennesseystealth]

Maybe he had alternate contact info on his locked screen. I always put an email and an alternate contact number on my lock screens just in case I misplace my phone.

Now that is just damn smart...first thing I am going to do when I get the phone back...if I can figure out how to do it

[KemKev]

Maybe he had alternate contact info on his locked screen. I always put an email and an alternate contact number on my lock screens just in case I misplace my phone.

This ^^^

[Dave Bourque]

Now that is just damn smart...first thing I am going to do when I get the phone back...if I can figure out how to do it

Also get BlackBerry protect working and test it out.

Z10STL100-3/10.2.1.2141

[valleyag]

Glad you got it back. I have two numbers on my locked screen. One is my wife and the other work. If you do set up BlackBerry Protect its kinda cool to test out once in awhile. I use it to get a glimpse of where I'm at once in awhile like when I'm at the lake.

Rockin Z30 on 10.2.1.2947 on AT&T

[Septembersrain]

yes, password protected. Logged in to BlackBerry Protect with my BBID and it had all my details. It tried to located the device but struck out...and then, I got a call from someone that found the phone

I need a BIG GLASS OF

You are one lucky... *High fives*

Sent from the Berry using Tapatalk.

[Atmarix]

Lucky, not everyone returns lost phones. I've done it a few times... all iPhone 4's

From my lovely Z30

[hennesseystealth]

Lucky, not everyone returns lost phones. I've done it a few times... all iPhone 4's

From my lovely Z30

Maybe they didn't want them back

[dtarin]

Qp

Posted via CB10

[FF22]

Glad you got it back or are getting it back.

May I suggest that no one count of BB Protect. While it does and can work, there's a thread from the other day where it did not work. In my initial tests (i had not tested in 2 or 3 months) the other day, Protect placed my phone in Page, Arizona where I had been the week before and about a thousand miles from where I was sitting with the phone. I am not sure why it still had that particular location. Also, I could not get the Message/Sound features to work, nor could I get it to lock (it normally does lock but I was testing that, too). Once I rebooted the phone (don't count on a finder doing that), the features all worked.

I do have an Email address showing on the lock screen. I might add a second one. Not sure I want another phone number exposed if it were stolen.

[akOnalangBFmo]

that's it !!!... i'm gonna setup BB Protect and insert an alternate number on my lock screen right away.

[jafrul]

And don't forget to turn location to ON if you haven't done so.


OP. You're lucky.

Posted via Astro on Z30STA100-2/10.2.1.2947

[FastLane228]

Blackberry protect is useless if someone turns off your location..

[hennesseystealth]

Blackberry protect is useless if someone turns off your location..

Sure, any "smart" thief is going to pull the battery out of the phone first thing. So, it only works with stupid thieves