1. jb4trucks's Avatar
    How do I prevent reinstalling the issue with my old data

    Posted via CB10
    05-25-15 11:02 AM
  2. conite's Avatar
    If you want a cleaner backup/restore, use Ultimate Backup instead of Link. It will backup messages, media, contacts, etc.

    You will have to setup your accounts, reinstall your apps, and adjust your settings again.

    Z30STA100-5/10.3.2.680
    05-25-15 11:09 AM
  3. jb4trucks's Avatar
    Where do you get the Ultimate? Do you think reinstalling the os will resolve the attachment issue

    Posted via CB10
    05-25-15 02:31 PM
  4. conite's Avatar
    Where do you get the Ultimate? Do you think reinstalling the os will resolve the attachment issue

    Posted via CB10
    You would get it from BlackBerry World.

    If a hard reset (both volume buttons until phone reboots) does not work, you are not left with many alternatives. You could also try removing your email account and then adding it back.

    Z30STA100-5/10.3.2.680
    05-25-15 03:14 PM
  5. jb4trucks's Avatar
    It's affecting all e-mail accounts

    Posted via CB10
    05-26-15 08:00 PM

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