1. RealtorRon's Avatar
    I have a BB Bold 9700 and a BBZ10. I use the Bold for business and it works very well. On the other hand, I am not at all happy with the Z10. Why? The speaker volume, although the volume controls are maxed out, is barely at a whisper, exceptionally low. For a new phone, this is unacceptable. While trying to listen to a music video on YouTube, it is next to impossible to hear. Considering the price of this phone, the speakers should be exceptional. Is this a fixable problem? Are others having the same problem? I feel like sending it to John Chen and telling him to fix it, or keep it!
    04-27-14 08:33 AM
  2. FF22's Avatar
    Download Blackberry Virtual Expert (it may be included in newer versions of the OS). It contains a series of tests.

    Have you tried switching between headset and Speaker? Press the MORE... button (bottom right) and scroll around while listening to audio)
    04-27-14 09:07 AM
  3. unclebanglin's Avatar
    I noticed since updating to Z10STL100-3/10.2.1.2273 I cannot switch it over to speaker when playing audio such as Youtube, grooveshark, sound cloud, etc.

    When I hit volume up, it shows the toast notification that says it's handset volume

    Anyone else?

    Posted via CB10
    05-05-14 07:17 PM
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