So is that the HARDWARE or the SOFTWARE problem?
I have got myself a z10 STL100-1 :D :D :D
Recently, I see my phone switching off itself when the battery percentage reached 34% or sometimes 24%. I followed some instruction posted on blackberry forum to plug out the battery while charging and plug it back / letting the battery drains completely and recharged to full and the PROBLEM IS SOLVED!
Yet!!!!!! Another problem :(
Now my z10 switch off at 0% but can never fully charged to 100%. It charges till 74% and it stop charging. I plug out and plug in and it continue charge but stops again after 10 minutes leaving at 74%. I have check on setting hardware it also shows 74% and the notification shows = fully charged. Oh I love my phone but this problem frustrated me, anyone?