1. anon5860953's Avatar
    A website I visit renewed their wildcard SSL certificate last week. Now when I visit the page with my Z10 I get the site warning, this didn't happen before the cert renewal. All other sites load okay. I've cleared history and cleared cookies and other data in browser settings, rebooted, power cycled, and still see the same site warning. My desktop Mac and Windows with the latest Safari, IE, and Firefox display the site without problem. Also, my iOS devices with 7.0.4 displays without problem. Is my next troubleshooting step to perform a security wipe and reload OS?

    Z10, STL100-4, VZN, carrier 10.2.1.537 OS

    Cheers
    Last edited by CZ10BSD; 02-08-14 at 09:46 AM. Reason: Spelling
    02-08-14 08:47 AM
  2. CyberMan2013's Avatar
    Are the date, time and time zone set correctly on your Z10?

    Posted via CB10
    02-08-14 09:25 AM
  3. anon5860953's Avatar
    Are the date, time and time zone set correctly on your Z10?

    Posted via CB10
    Yes, set to automatic.
    02-08-14 09:32 AM
  4. CyberMan2013's Avatar
    Try setting it manually. Make sure it's correct and see if you still get the same certificate issue.

    Posted via CB10
    02-08-14 09:37 AM
  5. anon5860953's Avatar
    Try setting it manually. Make sure it's correct and see if you still get the same certificate issue.

    Posted via CB10
    Cleared cookies, history, and data. Set date, time, and time zone to manual. Rebooted device. Browser still displays same site warning.
    02-08-14 09:54 AM
  6. CyberMan2013's Avatar
    Cleared cookies, history, and data. Set date, time, and time zone to manual. Rebooted device. Browser still displays same site warning.
    Can you send a screenshot? Maybe you can just allow it or add an exception then proceed.

    Posted via CB10
    02-08-14 10:15 AM
  7. kbz1960's Avatar
    Can you fond the cert and delete it and then visit the site again?
    02-08-14 10:39 AM
  8. anon5860953's Avatar
    Can you send a screenshot? Maybe you can just allow it or add an exception then proceed.

    Posted via CB10
    This is interesting. Looks like the latest BB OS update can't handle wildcard SSL cert dates. It thinks this one already expired. HTTPS://lists.wm.edu
    Attached Thumbnails "Site Identity Not Verifiable" warning-image.jpg  
    02-08-14 11:46 AM
  9. anon5860953's Avatar
    The site that renewed https://lists.vims.edu the Z10 doesn't read the cert.
    Attached Thumbnails "Site Identity Not Verifiable" warning-image.jpg  
    02-08-14 11:59 AM
  10. anon5860953's Avatar
    RESOLVED

    I got it sorted out. I researched mobile browsers and the various SSL certificates and authorities. Come to find out though discussion with the web administrator, the recent SSL renewal certificate was missing the issuer intermediate CA certificate. The intermediate CA certificate was added to the web site server and I was able to view the site without warning on the Z10.

    So the Blackberry is more secure than the other OS/devices I used. It caught a broken SSL certification install.

    Cheers
    02-08-14 03:25 PM

Similar Threads

  1. iCloud email not syncing properly
    By bosebose in forum BlackBerry Z10
    Replies: 1
    Last Post: 02-08-14, 09:33 AM
LINK TO POST COPIED TO CLIPBOARD