1. hazenjonas's Avatar
    I could really use some advice.

    Since I upgraded OTA thru Verizon to 10.2.1.537, my Z10 has been battery draining very fast, but more importantly is behaving really, really laggy.

    Apps take several more seconds than before to load, when I try to skip to the next song in the media player there is a long delay, and video tends to stutter.

    Also, none of my FB notifications will open and often times other messages won't open on the first try; the screen dims but nothing opens.

    I would really appreciate anyone's advice. I've tried backing up my Z10 on my iMac but the backup won't work.

    Would a security wipe be a good idea? I cannot figure out what app could possibly be chunking my phone down this badly.

    Posted via CB10
    02-21-14 08:55 PM
  2. johari ismail's Avatar
    mine too...lot of changes after the update..or the first time my z10 'hand' like an android phones...

    BlackjzBerry z10
    02-21-14 09:41 PM
  3. anon(1852343)'s Avatar
    I would re-install the update for sure. Just make sure you have a backup. I don't do a full restore though. I first restore my settings just to make sure it went ok, then I will do apps and then restore my media, this process has always worked well for me and was always successful the first time. For leaks and official.

    Q10 with Telus on 10.2.1.2141
    02-21-14 09:48 PM
  4. o4liberty's Avatar
    Coming from the Q10 without 10.2.1 the only time the Z10 is slow is when I am in a android app, otherwise it seems fine.

    Posted via CB10
    02-22-14 06:17 AM
  5. johari ismail's Avatar
    my z10 frozen for a few times when opening android app..not just that, everything seems to be
    much slower than before OS10.2.1 update


    BlackjzBerry z10
    02-22-14 02:55 PM

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