10-17-13 12:15 PM
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  1. Killington's Avatar
    Killington
    This morning I woke up to SIM not detected message on my z10. I shut the phone down, opened the back cover, removed the battery to access the SIM card. Pulled the SIM card out, put it back in, restarted my phone and it's still no recognizing it.

    Anyone have any ideas with what I can do to resolve this?

    z10-3 with 10.2.0.1743 on Rogers network
    10-17-13 09:20 AM
  2. 19andy91's Avatar
    19andy91
    Sounds like a faulty sim reader I have the same problem with my Q5 before this started did you get the sim stuck in the reader or have trouble removing it?

    Posted via CB10
    Killington likes this.
    10-17-13 09:23 AM
  3. Gatmyer's Avatar
    Gatmyer
    Or it's time for a new sim card

    Posted via CB10
    Killington likes this.
    10-17-13 09:25 AM
  4. Killington's Avatar
    Killington
    No, the SIM card is a snug fit as it should be but not difficult to remove. Until today, I haven't touched the SIM since I bought the phone.
    10-17-13 09:27 AM
  5. Killington's Avatar
    Killington
    I guess I'll take a walk to Rogers and get another SIM.
    10-17-13 09:27 AM
  6. Killington's Avatar
    Killington
    SIM card itself was the culprit. Rogers changed it, problem solved. Thanks to 19andy91 and Gatmyer for all your help.
    10-17-13 12:15 PM
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