1. nosaku's Avatar
    Did any one order the Z10 on the 11/29 Black Friday fire sale for $199? Did you get any shipping email? I ordered mine and till now I did not get any email that it is shipped.
    12-03-13 03:04 PM
  2. Bob80220's Avatar
    I spoke to Customer Service this morning and they would only give me "soon" as an answer...total BS!!!


    Posted With My BlackBerry Q10 On AT&T
    12-03-13 03:18 PM
  3. faceless_el's Avatar
    Same here no notification of shipping yet. All they said when I inquired about the status is "will be sending them out soon"
    12-03-13 04:31 PM
  4. nosaku's Avatar
    Yeah I called them too and they said I will get an email as soon as it shipped. I asked when it will ship then they said that they don't know but reiterated that I will definitely get an email once shipped.
    12-03-13 05:13 PM
  5. AbikeKe's Avatar
    Same, all other orders from other retailers on black friday arrived two days ago. Blackberry just doesn't get the point of customer service.
    12-05-13 08:25 AM
  6. tonytraj17's Avatar
    Mine has shipped as of yesterday, i ordered the express 2 day shipping so my guess is that they are serving these people first then anyone who choose free priority shipping. My buddy who chose free shipping called yesterday and they told him they will be shipping all orders by this week, so expect an email and about a week or less shipping.
    12-05-13 08:42 AM
  7. mvpcrossxover's Avatar
    Yeah. I don't think those pick regular shipping will get it this week.

    Posted via CB10
    12-05-13 10:26 AM
  8. nosaku's Avatar
    Yoohoo... I got an email last night that my Z10 was shipped via FedEx.
    12-06-13 11:02 AM
  9. 20degrees's Avatar
    Ordered my black Z10 friday and it got here this morning.
    12-06-13 11:44 AM
  10. Bob80220's Avatar
    ^^^Good for you...i'm waiting for mine which is due for delivery today!!!


    Posted With My BlackBerry Q10 On AT&T
    12-06-13 11:48 AM
  11. 20degrees's Avatar
    Make sure you're home. You or somebody has to sign.
    ^^^Good for you...i'm waiting for mine which is due for delivery today!!!


    Posted With My BlackBerry Q10 On AT&T
    12-06-13 11:53 AM
  12. JREwing's Avatar
    Ordered mine on the 29th, and nothing yet. No email at all. I called Wednesday, and the CS person said it would be shipped Thursday. Well, it's 1:00 p.m. Friday, and still no email. Total BS.
    12-06-13 11:57 AM
  13. Alfredofid's Avatar
    How sad!

    Proudly posted by an Essex Lad with Z10
    12-06-13 12:00 PM
  14. Bob80220's Avatar
    Make sure you're home. You or somebody has to sign.
    Yup I know...I had it rerouted to a FedEx station so I can pick it up later today knowing I probably wouldn't be at home...

    12-06-13 12:09 PM
  15. Bob80220's Avatar
    Just received the email my Z10 was delivered to the FedEx station...I will be picking it up when I run out to lunch...yay!!!!


    Posted With My BlackBerry Q10 On AT&T
    12-06-13 12:22 PM
  16. JREwing's Avatar
    1:45 pm and no email.......
    12-06-13 12:45 PM
  17. mania626's Avatar
    Also ordered mine on the 29th and not even a tracking number yet,called customer service and they said I should get an email "by the end of this week",what a joke!

    Posted via CB10
    12-06-13 01:04 PM
  18. Li Li1's Avatar
    I did not receive any shipping notification yet ,I called them yesterday ,they said they will ship my order by next SAT,which they told me the day before yesterday ,they will ship my order by this SAT,what a BS,I can not believe Blackberry just did that ,trick the customers
    12-07-13 10:22 AM
  19. zukidrvr's Avatar
    I ordered mine on Cyber Monday. It's a week later, still no shipping confirmation email - nothing. I've contacted Support daily - received the "we will contact you within 24 hours" message each time. I have never received anything back from them. I'm appalled at the terrible customer service from shopblackberry.com. I don't remember it being this way in the past. This certainly does not help my confidence as a shopper and BlackBerry supporter.
    12-10-13 12:30 AM
  20. Oleg Stanislav's Avatar
    lucky guys, I don`t live in the States but I desperately want a Z10, and I couldn`t get one...200$ was really a great price(((
    12-10-13 08:06 AM
  21. mikeec67's Avatar
    If you live near the border you can set up an account at kinek.com. It ships to a store just across the boarder & you pay $5 when you pick it up. I just set an account up to take advantage of the deal & will use it for other online purchases as well. UPS offers the same service so do a few others, some will even forward it to once it arrives.
    12-10-13 09:58 AM

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