1. Kgx10's Avatar
    Hello bb friends out there.
    I just want to ask if i do security wipe it could delete my bbm contact and SIM contact or no??

    Posted via CB10
    05-27-13 09:24 AM
  2. lynkedmagic's Avatar
    Do a full back up first, it shouldn't delete bbm contacts as those are kept on your bbid not your device, as for sim I don't believe it effects that. But full back up is always a good idea first just incase

    Posted via SEGA Genesis
    05-27-13 09:26 AM
  3. kasedillz's Avatar
    I just did a security swipe on my z10. (replaced with new one under warranty due to headphone jack issue).
    Just make sure you create a full backup.
    When I restored my new device everything looked exactly like it did with my old device. (apps, music, pictures, settings, icon folders, etc.)
    All you have to do is log in all your accounts again and you will have your email, contacts and BBM restored as well.

    The only thing that it did not restore was all my sideloaded apps, which only took me a few minutes to reinstall again.

    This is what you need to do:
    1. Install BlackBerry Link on you computer.
    2. Create a backup (this will take a while depending on how much content and multimedia you have on your phone.
    3. Wipe phone.
    4. Restore new one (again, it will take a while)

    Posted via CB10
    05-27-13 01:46 PM

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