[kill_9]

Hi, can anyone let me know that does security wipe can clear all the media files such as photos and video files from mobile ?
thanks guys...PEACE

From the smartphone yes. From the media card no unless you specify otherwise.

Posted via CB10 from the BlackBerry Z10

[Sith_Apprentice]

Anything on the device itself is cleared. IF you have a media card, remove it and proceed with the wipe after.

[Gees97]

It takes some time. Just let it wipe. When it's down you'll have to turn it on

Posted Via My Most Used BlackBerry App

[gautamvaswani]

Hi. I did a security wipe on Thursday, it went on for about 15 hours, during the time which it was going, i found this thread and read what happened if the battery was pulled, and was directed to the KB page where the phone shows connect to computer icon, so i thought might as well pull the battery and try to reload it manually, as 15 hours was crazy long. However, it didnt work, during the reload the computer kept saying no device software found. Please advice on what should i do?

[Richard Buckley]

Hi. I did a security wipe on Thursday, it went on for about 15 hours, during the time which it was going, i found this thread and read what happened if the battery was pulled, and was directed to the KB page where the phone shows connect to computer icon, so i thought might as well pull the battery and try to reload it manually, as 15 hours was crazy long. However, it didnt work, during the reload the computer kept saying no device software found. Please advice on what should i do?

The easiest way out of this mess seems to be to find an auto loader for a leak and load that. If you load one that came before the current official release for your carrier you will be able to update to the official OS.

Posted via CB10

[aisel_medina29]

I did a battery full on my z10 while the wipe is on going (stupid me). what to do? please help

[johnnyuk]

I did a battery full on my z10 while the wipe is on going (stupid me). what to do? please help

Did you try this? It just says install the latest BlackBerry Link on your computer, plug in and use Reload. I think Reload is in Preferences in the latest version.

http://btsc.webapps.blackberry.com/b...ListHelperImpl

Posted via CB10

[aisel_medina29]

Ok I'll do it now, and let you know what happens as soon as I finish

[aisel_medina29]

After doing what you said, it only showed BlackBerry 10 OS error codes - US . what to do?

[johnnyuk]

If that didn't work the Knowledge Base article says you have to take it back where you got it for repair:

http://btsc.webapps.blackberry.com/b...ListHelperImpl


How about trying the Autoloader for 10.2.0.1803?

Make sure you use the right one for your exact model of phone.

http://forums.crackberry.com/bb10-le...a100-x-870770/

Posted via CB10

[Diego Garcia7]

Pleaaaaseee Urgent Help, interrupted security wipe, now i cant acces my phone neither do i can reset to factory settings because the pc didn't recoignize my phone.

[Its Spade]

Just put battery in phone and wait a bit... like 20 min... if nothing happens.. reload os... won't be a problem take a chill pill relax have some bacon and maybe a drink

Squircle device powered by 10.2.1.1055

[Its Spade]

Don't reload stock os... use an updated leak...


Squircle device powered by 10.2.1.1055

[BlackberryCanada]

Stay away from unproven leaks. They are unfinished versions of the final OS available to the user. You were warned.

Posted Via Z10 or Q5, depending on my mood

[joeldf]

Stay away from unproven leaks. They are unfinished versions of the final OS available to the user. You were warned.

Posted Via Z10 or Q5, depending on my mood

That's funny.

And every "official" release put out so far has been "finished"?

Hardly.

If I had been waiting on AT&T, I'd still be on a pre-MR 10.1 release.

Posted via CB10

[Diego Garcia7]

Well and whats your solution Mr.?

[BlackberryCanada]

Reload using an autoloader for your specific model. I've been there, and it worked for me.

Posted via CB10

[Nicola]

Try the alternative option in the link below
http://supportforums.blackberry.com/...87545#U2187545

Posted via CB10

[FF22]

That's funny.

And every "official" release put out so far has been "finished"?

Hardly.

If I had been waiting on AT&T, I'd still be on a pre-MR 10.1 release.

Posted via CB10

At Verizon, you'd have to assemble the phone yourself!

[BlackberryCanada]

If everything's as horrible as you suggest, why continue using them then ? DUH...

Posted via CB10

[joeldf]

If everything's as horrible as you suggest, why continue using them then ? DUH...

Posted via CB10

If that's directed at me, and asking why stay with my carrier... who else would I go to? all U.S. carriers are equally bad.

Nowhere else to go.

But, it's very easy to bypass them when it comes to OSS, so it's no problem. The last time I kept an AT&T supplied OS on a BlackBerry was when I had my Pearl 8100. And then only because they really did have the newest build at the end of my time with it (only one other carrier had one a few builds higher, but at that point, there really wasn't much left to fix in OS 4.5).

Besides, I ain't giving up my grandfathered unlimited data plan.

Posted via CB10

[BlackberryCanada]

What is so bad having a new BB10 phone ? Do tell. Especially a Z10, Q5 or any other.

What is so bad that life ceases to exist by having or using one ? They are amazing. I'd love to see how so people would be right now, if cell phones didn't exist, lol. Oh the agony, lol.

Posted via CB10

[SmileDahling]

I surrendered my z10 to Verizon today so I could get a z30. The verizon sales guy did a battery pull during my security wipe. I shook my head because I *knew* he was going to soft brick the phone.

Not my problem...it's technically theirs now.

[Its Spade]

What is so bad having a new BB10 phone ? Do tell. Especially a Z10, Q5 or any other.

What is so bad that life ceases to exist by having or using one ? They are amazing. I'd love to see how so people would be right now, if cell phones didn't exist, lol. Oh the agony, lol.

Posted via CB10

He does have a bb10 device... he's just saying his experience with bbos4...

Squircle device powered by 10.2.1.1055

[Its Spade]

I surrendered my z10 to Verizon today so I could get a z30. The verizon sales guy did a battery pull during my security wipe. I shook my head because I *knew* he was going to soft brick the phone.

Not my problem...it's technically theirs now.

Why did they pull the battery during the wipe?

Squircle device powered by 10.2.1.1055