12-13-13 03:25 PM
103 ... 2345
tools
  1. kill_9's Avatar
    Hi, can anyone let me know that does security wipe can clear all the media files such as photos and video files from mobile ?
    thanks guys...PEACE
    From the smartphone yes. From the media card no unless you specify otherwise.

    Posted via CB10 from the BlackBerry Z10
    07-01-13 12:26 PM
  2. Sith_Apprentice's Avatar
    Anything on the device itself is cleared. IF you have a media card, remove it and proceed with the wipe after.
    07-01-13 12:28 PM
  3. Gees97's Avatar
    It takes some time. Just let it wipe. When it's down you'll have to turn it on

    Posted Via My Most Used BlackBerry App
    07-01-13 01:28 PM
  4. gautamvaswani's Avatar
    Hi. I did a security wipe on Thursday, it went on for about 15 hours, during the time which it was going, i found this thread and read what happened if the battery was pulled, and was directed to the KB page where the phone shows connect to computer icon, so i thought might as well pull the battery and try to reload it manually, as 15 hours was crazy long. However, it didnt work, during the reload the computer kept saying no device software found. Please advice on what should i do?
    08-25-13 04:28 AM
  5. Richard Buckley's Avatar
    Hi. I did a security wipe on Thursday, it went on for about 15 hours, during the time which it was going, i found this thread and read what happened if the battery was pulled, and was directed to the KB page where the phone shows connect to computer icon, so i thought might as well pull the battery and try to reload it manually, as 15 hours was crazy long. However, it didnt work, during the reload the computer kept saying no device software found. Please advice on what should i do?
    The easiest way out of this mess seems to be to find an auto loader for a leak and load that. If you load one that came before the current official release for your carrier you will be able to update to the official OS.

    Posted via CB10
    08-25-13 08:25 AM
  6. aisel_medina29's Avatar
    I did a battery full on my z10 while the wipe is on going (stupid me). what to do? please help
    11-30-13 08:33 AM
  7. johnnyuk's Avatar
    I did a battery full on my z10 while the wipe is on going (stupid me). what to do? please help
    Did you try this? It just says install the latest BlackBerry Link on your computer, plug in and use Reload. I think Reload is in Preferences in the latest version.

    http://btsc.webapps.blackberry.com/b...ListHelperImpl

    Posted via CB10
    aisel_medina29 likes this.
    11-30-13 08:42 AM
  8. aisel_medina29's Avatar
    Ok I'll do it now, and let you know what happens as soon as I finish
    11-30-13 09:17 AM
  9. aisel_medina29's Avatar
    After doing what you said, it only showed BlackBerry 10 OS error codes - US . what to do?
    11-30-13 09:55 AM
  10. johnnyuk's Avatar
    If that didn't work the Knowledge Base article says you have to take it back where you got it for repair:

    http://btsc.webapps.blackberry.com/b...ListHelperImpl


    How about trying the Autoloader for 10.2.0.1803?

    Make sure you use the right one for your exact model of phone.

    http://forums.crackberry.com/bb10-le...a100-x-870770/

    Posted via CB10
    aisel_medina29 likes this.
    11-30-13 10:28 AM
  11. Diego Garcia7's Avatar
    Pleaaaaseee Urgent Help, interrupted security wipe, now i cant acces my phone neither do i can reset to factory settings because the pc didn't recoignize my phone.
    Security wipe? be very carefull-20131210_194159_resized.jpgSecurity wipe? be very carefull-bb-error.jpg
    12-10-13 09:01 PM
  12. Its Spade's Avatar
    Just put battery in phone and wait a bit... like 20 min... if nothing happens.. reload os... won't be a problem take a chill pill relax have some bacon and maybe a drink

    Squircle device powered by 10.2.1.1055
    Diego Garcia7 likes this.
    12-10-13 09:03 PM
  13. Its Spade's Avatar
    Don't reload stock os... use an updated leak...


    Squircle device powered by 10.2.1.1055
    Diego Garcia7 likes this.
    12-10-13 09:03 PM
  14. BlackberryCanada's Avatar
    Stay away from unproven leaks. They are unfinished versions of the final OS available to the user. You were warned.

    Posted Via Z10 or Q5, depending on my mood
    12-11-13 11:40 AM
  15. joeldf's Avatar
    Stay away from unproven leaks. They are unfinished versions of the final OS available to the user. You were warned.

    Posted Via Z10 or Q5, depending on my mood
    That's funny.

    And every "official" release put out so far has been "finished"?

    Hardly.

    If I had been waiting on AT&T, I'd still be on a pre-MR 10.1 release.

    Posted via CB10
    12-11-13 12:04 PM
  16. Diego Garcia7's Avatar
    Well and whats your solution Mr.?
    12-11-13 01:45 PM
  17. BlackberryCanada's Avatar
    Reload using an autoloader for your specific model. I've been there, and it worked for me.

    Posted via CB10
    12-11-13 01:52 PM
  18. Nicola's Avatar
    Try the alternative option in the link below
    http://supportforums.blackberry.com/...87545#U2187545

    Posted via CB10
    12-11-13 01:53 PM
  19. FF22's Avatar
    That's funny.

    And every "official" release put out so far has been "finished"?

    Hardly.

    If I had been waiting on AT&T, I'd still be on a pre-MR 10.1 release.

    Posted via CB10
    At Verizon, you'd have to assemble the phone yourself!
    12-11-13 03:05 PM
  20. BlackberryCanada's Avatar
    If everything's as horrible as you suggest, why continue using them then ? DUH...

    Posted via CB10
    12-11-13 03:08 PM
  21. joeldf's Avatar
    If everything's as horrible as you suggest, why continue using them then ? DUH...

    Posted via CB10
    If that's directed at me, and asking why stay with my carrier... who else would I go to? all U.S. carriers are equally bad.

    Nowhere else to go.

    But, it's very easy to bypass them when it comes to OSS, so it's no problem. The last time I kept an AT&T supplied OS on a BlackBerry was when I had my Pearl 8100. And then only because they really did have the newest build at the end of my time with it (only one other carrier had one a few builds higher, but at that point, there really wasn't much left to fix in OS 4.5).

    Besides, I ain't giving up my grandfathered unlimited data plan.

    Posted via CB10
    12-11-13 09:04 PM
  22. BlackberryCanada's Avatar
    What is so bad having a new BB10 phone ? Do tell. Especially a Z10, Q5 or any other.

    What is so bad that life ceases to exist by having or using one ? They are amazing. I'd love to see how so people would be right now, if cell phones didn't exist, lol. Oh the agony, lol.

    Posted via CB10
    12-11-13 09:17 PM
  23. SmileDahling's Avatar
    I surrendered my z10 to Verizon today so I could get a z30. The verizon sales guy did a battery pull during my security wipe. I shook my head because I *knew* he was going to soft brick the phone.

    Not my problem...it's technically theirs now.
    12-12-13 12:07 AM
  24. Its Spade's Avatar
    What is so bad having a new BB10 phone ? Do tell. Especially a Z10, Q5 or any other.

    What is so bad that life ceases to exist by having or using one ? They are amazing. I'd love to see how so people would be right now, if cell phones didn't exist, lol. Oh the agony, lol.

    Posted via CB10
    He does have a bb10 device... he's just saying his experience with bbos4...

    Squircle device powered by 10.2.1.1055
    12-12-13 11:27 PM
  25. Its Spade's Avatar
    I surrendered my z10 to Verizon today so I could get a z30. The verizon sales guy did a battery pull during my security wipe. I shook my head because I *knew* he was going to soft brick the phone.

    Not my problem...it's technically theirs now.
    Why did they pull the battery during the wipe?

    Squircle device powered by 10.2.1.1055
    12-12-13 11:28 PM
103 ... 2345

Similar Threads

  1. Security wipe...will PB be operational after the wipe?
    By annamarialuann in forum BlackBerry PlayBook
    Replies: 10
    Last Post: 04-17-12, 08:55 PM
  2. will Service Books be lost after Security Wipe?
    By husainpatan in forum General BlackBerry News, Discussion & Rumors
    Replies: 4
    Last Post: 03-15-12, 02:33 AM
  3. BES Policy to Prevent Local Security Wipe
    By meierjn in forum BlackBerry Secure UEM & Productivity Suites
    Replies: 8
    Last Post: 01-07-12, 08:41 AM
  4. Security Wipe & Phone being Unlocked
    By blackberryfan2476 in forum BlackBerry Bold Series
    Replies: 5
    Last Post: 01-06-11, 10:53 AM
  5. Security wipe before selling phone and BES info question.
    By Raistlin1 in forum BlackBerry OS
    Replies: 0
    Last Post: 03-10-10, 12:20 PM
LINK TO POST COPIED TO CLIPBOARD