1. anon(2888700)'s Avatar
    Started a security wipe on my Z10 around 3:30pm yesterday and it still shows (as of 7:30am) the shredder icon and "processing circle" on the screen.
    I will not pull the battery as others have said, but my question is, what are my options going forward to complete this?

    Maybe hook it up to my computer and connect it to BB Link?

    I do not want to brick my phone but what other options do I have here?

    Thanks.
    01-10-14 07:29 AM
  2. Sith_Apprentice's Avatar
    That is a VERY long time for this. Wiping will resume if you remove the battery and put it back (well it should). If it kills the OS, you can try using an autoloader to restore it. Past that I am not sure what to tell you. Both approaches obviously have risks.
    01-10-14 07:54 AM
  3. scrannel's Avatar
    Others may no better, but from what I've read -- wait. It's doing its thing and a wipe can take quite a while.
    01-10-14 07:54 AM
  4. curvezzz's Avatar
    I wiped my sisters z and it took 5-6 h when I lost my patience and pulled the battery. Phone bricked but I was able to reload os via link then 10.2 with sachesi. Good luck.

    ? AT&T Z10 STL100-3/10.2.0.1791 ?
    01-10-14 08:34 AM

Similar Threads

  1. Confide: secure messaging (iOS) app for business users
    By FCSC in forum General BlackBerry News, Discussion & Rumors
    Replies: 9
    Last Post: 04-29-14, 05:08 PM
  2. Q10 hardware issues - how to get support?
    By Swagg777 in forum BlackBerry Q10
    Replies: 72
    Last Post: 04-24-14, 04:25 PM
  3. Z10 issue
    By Nicholas Thurman1 in forum New to the Forums? Introduce Yourself Here!
    Replies: 20
    Last Post: 01-14-14, 12:54 AM
  4. Anyway how to fix YouTube login issue!!!!!! Help!!!!
    By zaid-z10 in forum More for your BlackBerry 10 Phone!
    Replies: 2
    Last Post: 01-10-14, 03:24 PM
  5. Does Glass Dashes cause new Car Safety issues?
    By BBPandy in forum General BlackBerry News, Discussion & Rumors
    Replies: 2
    Last Post: 01-10-14, 05:48 AM
LINK TO POST COPIED TO CLIPBOARD