12-30-13 04:59 AM
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  1. i2brown's Avatar
    i2brown
    I security wiped my phone at 9am and it is 7pm right now and I am still unable to use my phone. This is ridiculous. I can't even take the battery out cause that doesn't work. What are my other options?
    12-27-13 05:56 PM
  2. qbnkelt's Avatar
    qbnkelt
    What was the reason you did the security wipe? What are you seeing on the device? Blank screen? Did you do anything aside from the security wipe?
    12-27-13 06:08 PM
  3. curvezzz's Avatar
    curvezzz
    Removing the battery bricked my sisters which was wiping for 4-6 hours. I was able to debrick it though.

    ? AT&T Z10 STL100-3/10.2.0.1791 ?
    12-27-13 06:10 PM
  4. i2brown's Avatar
    i2brown
    I wanted to delete everything because the internet was working when it wanted to. It's on the screen where it looks like a SIM card and there's a blue loading circle.
    12-27-13 06:10 PM
  5. i2brown's Avatar
    i2brown
    I just hooked it up to my computer I think I'm getting somewhere
    12-27-13 06:12 PM
  6. twstd.reality's Avatar
    twstd.reality
    Next time you wipe, delete all your apps and accounts first - it speeds up the process. Typically, my security wipes take around 45 minutes-ish when I do that. Before it would be a couple hours.

    Posted via CB10
    12-27-13 06:26 PM
  7. i2brown's Avatar
    i2brown
    Ok so I hook up my phone to the computer and it's staying on the connect your phone to the computer screen and not letting me do anything.
    12-27-13 06:44 PM
  8. Xavier85's Avatar
    Xavier85
    Is it link not detecting it, or the pc itself?

    Posted via CB10
    12-27-13 09:10 PM
  9. Gearheadaddy's Avatar
    Gearheadaddy
    Turn off phone, disconnect from computer, start autoloader.
    WAIT. When "Connect to Bootrom" is seen, plug in phone...
    When black dos window closes, unplug phone.
    When phone starts up, set it up.

    Posted via CB10
    FF22 likes this.
    12-28-13 03:28 AM
  10. FF22's Avatar
    FF22
    Ambassador
    Originally Posted by Gearheadaddy
    Turn off phone, disconnect from computer, start autoloader.
    WAIT. When "Connect to Bootrom" is seen, plug in phone...
    When black dos window closes, unplug phone.
    When phone starts up, set it up.

    Posted via CB10
    Did that very thing 3 times yesterday!!!! (don't ask)
    12-28-13 09:29 AM
  11. xales's Avatar
    xales
    Send ur Mobile to ur provider..they fix it for u.they have technical support...no? or u bought it unlocked?

    Posted via CB10
    12-28-13 12:00 PM
  12. Gearheadaddy's Avatar
    Gearheadaddy
    Try installing and running "CCleaner" from Piriform...I use it on all my computers to get them running tip-top...Run cleaner and registry repair...(two top buttons on left side of window...You won't be disappointed.
    Originally Posted by F2
    Did that very thing 3 times yesterday!!!! (don't ask)
    12-30-13 04:59 AM
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