1. alexd1854's Avatar
    Hi,

    For some reason I can swipe the screen to enter my password but then they keyboard is extremely slow bordering on unusable, when I do get into my homescreen the swipe is very slow and I cannot scroll down in settings, email or messages.

    Please help

    Alex
    01-20-14 04:22 AM
  2. jamesy77's Avatar
    Did you try doing a battery pull? I know on the BB10 there's a little to no need to pull your battery, but it worth a try anyway. Also check your memory, because if it's low, it can also slow down your operating system. You might have to increase your GB if your memory is low. Hope this helps. Oh one more thing, make sure that you're using the up-to-date version of the 10.2.
    01-20-14 04:49 AM
  3. jelle_57's Avatar
    Hi,

    For some reason I can swipe the screen to enter my password but then they keyboard is extremely slow bordering on unusable, when I do get into my homescreen the swipe is very slow and I cannot scroll down in settings, email or messages.

    Please help

    Alex
    Had the same thing a while ago.. just a restart solved my issues, good luck!

    Posted via CB10
    01-20-14 04:57 AM
  4. FF22's Avatar
    Reserve a Battery Pull for extreme issues if a RESTART does not work

    Try a restart:

    Press and HOLD both Vol Up/Down buttons. Keep holding while the screen goes fully black (ignore the screenshot), keep holding through the Black/White logo and when the Colored Logo shows up, release those buttons.

    If you have the STL100-1 variant the volume button reset method doesn't work. In that case, Press and HOLD the Power On Button until you see the LOGO as above
    01-20-14 09:54 AM

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