1. Muzz The Great's Avatar
    Hi All,

    I backed up my previous device using Link and my screen broke so I got a new Z10 and now trying to restore this to my new phone.

    Error message Incompatible device software. Previous device, new device

    Ive read the information in http://forums.crackberry.com/blackbe...etting-885323/ and I've extracted the backup and tried to modify the file Manifest.xml to state the new devices version, but when I rezip it and change the file name to bbb, but Link does not see this new file.

    What other options do I have? I have read that 3175 had a battery drain problem, do I upgrade to this on the new device and then restore the backup or is there another way to do it?

    Thanks for the help.
    06-26-14 02:25 PM
  2. FF22's Avatar
    You might have to upgrade to the OS used to make the backup. Link has always had issues restoring backups made with newer OS's to old OS's.

    There's an even newer OS out now. You could try that and it "should" restore to the newer OS!!! SHOULD but who knows!
    06-26-14 02:55 PM

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