1. Kingdmen's Avatar
    I'm restoring my device to a backup file from July, prior to 10.2. I'm trying to see if it'll read my media card. When I updated it, I left my media card in the phone and now it can't read it (says it's encrypted). Someone suggested restoring to a previous point.

    But it's stuck at 6%... I was reading the forums, it takes a while apparently. As the phone was restoring however, I was cleaning up my computer files - moving content to the cloud and external hard drives. These included pictures and videos and music from my blackberry that I had just backed up prior to doing restore.

    Did I just screw the pooch, again? Should I not have been moving files around on my computer while the phone was restoring?
    01-11-14 07:28 PM
  2. southlander's Avatar
    You have to first decrypt the media card when you do upgrades. I believe.

    Z10STL100-4/10.2.1.1925
    01-11-14 07:31 PM
  3. Kingdmen's Avatar
    You have to first decrypt the media card when you do upgrades. I believe.

    Z10STL100-4/10.2.1.1925
    Yea, I learned that the hard way. But that aside, my restore is still stuck at 6%. It's beginning to trouble me..
    01-11-14 07:38 PM
  4. Kingdmen's Avatar
    It's at 12 percent...so it's not stuck. It's just painfully slow. Got it.
    01-11-14 08:02 PM

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