02-02-14 04:23 PM
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  1. Whyareallthegoodnamestaken's Avatar
    I don't have BES

    Posted via CB10
    12-03-13 08:04 AM
  2. Allwyn John's Avatar
    Okay wild guess it's some sort of an app sync issue..could be anything..the common titles I'm seeing are the free apps (but that isn't an issue in some cases). Then there's real racing 3 and despicable me minion rush. Not to mention, these apps do use the gyroscope. Anybody without these apps facing the problem?
    12-03-13 08:05 AM
  3. DOCTOREVIL8's Avatar
    I am using BES (Balance). I have the problem with my Z30 using official Rogers 10.2. Coworker on the same BES using his Z10 with official Rogers 10.2, no issues.

    Posted via CB10
    12-03-13 08:05 AM
  4. dusan.bukvic's Avatar
    We have several corp Z10's with the latest Bell Mobility release also having the same issues. They are both on BES 10.1. Could this be a BES issue? I have other co-workers/friends with non BES devices and so far no issues? Please confirm if you have having the issue with or without BES.
    Without bes

    Posted via CB10
    12-03-13 08:06 AM
  5. Amy Cooney's Avatar
    I'm running the 10.2.0.429 from Rogers and I'm having all these issues. I've tried all the suggested fixes with no success. I have no Android. Someone mentioned earlier that her carrier (Bell) said a fix was coming. Anyone else speak to their carriers?

    Posted via CB10
    12-03-13 08:07 AM
  6. Whyareallthegoodnamestaken's Avatar
    Okay wild guess it's some sort of an app sync issue..could be anything..the common titles I'm seeing are the free apps (but that isn't an issue in some cases). Then there's real racing 3 and despicable me minion rush. Not to mention, these apps do use the gyroscope. Anybody without these apps facing the problem?
    I don't have any of these apps nor do some others. It's ruled out. It has nothing to do with apps or videos.

    Posted via CB10
    12-03-13 08:08 AM
  7. Swapnil1499's Avatar
    Security wipe didn't work for me like everyone else but update worked.

    I installed the leaked 10.2.1.1055 last night. and it seems to have solved problem for me.

    All the sensors are working again as of now.
    12-03-13 08:14 AM
  8. Pantiru Andrei's Avatar
    This^^. Has anybody else tried this? Please let us know.
    Phone works fine but only with the time change. Once you enable the Auto update of time it will "kill" the sensors in 1-2 minutes...
    12-03-13 08:14 AM
  9. hendrik_dev's Avatar
    Can someone else try this fix: change back the date from your phone to 2-3 weeks ago. Change "Auto Update Time Zone" setting to off. Change "Set Date and Time Automatically" to off. This worked in my case: all the sensors are now ok.
    Well, I tried this method, setting the date to tomorrow, the 4th. My sensors have been okay for several hours now. I've also set the date back to auto now. I haven't dared rebooting the device again so far.

    I'm not convinced yet if changing the date really has something to do with it or if it was just coincidence. But I certainly hope my sensors will keep on working now.
    12-03-13 08:15 AM
  10. Joey5761's Avatar
    I'm having the same problem on my z10 here in Bermuda. Had the update for 10.2.0.429 couple days ago and started freezing up and not going into landscape. The battery isn't lasting as long as it used to either.

    Posted via CB10
    12-03-13 08:17 AM
  11. Whyareallthegoodnamestaken's Avatar
    Disabled the two auto update options in the time settings. But I'm not going to change the date for now. I'll see how it goes.

    Posted via CB10
    12-03-13 08:22 AM
  12. scrannel's Avatar
    Disabled the two auto update options in the time settings. But I'm not going to change the date for now. I'll see how it goes.

    Posted via CB10
    So, did this help?
    12-03-13 08:32 AM
  13. morbidflorist's Avatar
    Disabled the two auto update options in the time settings. But I'm not going to change the date for now. I'll see how it goes.

    Posted via CB10
    Good idea - Ill try this as well.
    12-03-13 08:33 AM
  14. Pantiru Andrei's Avatar
    It did not work for me... I think the date has to be set back somewhere before December 1st...
    12-03-13 08:34 AM
  15. kmcobra64's Avatar
    I'm having this issue as well. I don't have any solutions, but wanted to add my info to the list:

    Model:
    BlackBerry Z10

    Model Number:
    STL100-4

    OS Version:
    10.2.0.1767

    Carrier: Verizon

    Loaded with an Autoloader downloaded from MEGA which was posted by Berry leaks.

    Date of problem: 2 December, 2013 - present.

    Problem will resolve itself for a few minutes after reboot and then all sensors will fail again.




    Posted via CB10
    12-03-13 08:35 AM
  16. Whyareallthegoodnamestaken's Avatar
    Hasn't worked. I don't want to change the date though because I have reminders and appointments. I'll just have to put up with it for now :-(

    Posted via CB10
    12-03-13 08:36 AM
  17. andrekb74's Avatar
    Well I'm in UK on Three network and the issue started for me yesterday evening. Also mu sensor stopped working about 2 months ago. Still hasn't come back after device reset. Now I think about it this really started for me right after I download and tried to play Dhoom:3 The Game. Anybody else downloaded this game?

    Posted via CB10
    12-03-13 08:37 AM
  18. morbidflorist's Avatar
    Well I'm in UK on Three network and the issue started for me yesterday evening. Also mu sensor stopped working about 2 months ago. Still hasn't come back after device reset. Now I think about it this really started for me right after I download and tried to play Dhoom:3 The Game. Anybody else downloaded this game?

    Posted via CB10
    Nope. Im on Three as well. Phone is 4 days old. Never downloaded Dhoom and Im having sensor issues.
    12-03-13 08:39 AM
  19. KDB84's Avatar
    Just adding to the list.

    Rogers 10.2.0.429, no issues with it until last night. Downloaded Home Alone 2 and Shark Dash (both last night), did the Minion Rush update yesterday morning. I've narrowed my use-case down to the camera. As soon as I open it up, the sensor freezes. Did a couple hard resets which fixed the issues, and every time I'd open the camera it would work for a few minutes then freeze up. So I reboot again, left it alone for the night (well, bedside mode, a couple calls, checked Weathernetwork app this morning) and everything was fine. Came across this thread, read through it, checked my phone (still working (12 hours after last reboot)) so I started the camera. Worked for a couple minutes, then sensors locked up again. Rebooting now; I guess we wait until a fix from BB - hopefully they've come across this.
    12-03-13 08:46 AM
  20. Jeb Yoder's Avatar
    Changing ayot time update and moving date back fixed my keyboard light and senor issue.
    12-03-13 08:46 AM
  21. NomeLeb's Avatar
    Hello from down under....

    Started having the same issue today.

    Posted via CB10
    12-03-13 08:48 AM
  22. GreenCopperz's Avatar
    I had rotation problems with web pages and videos last night (Dec 2). Am running Z10STL100-3/10.2.0.1803. Also had delays in browser opening up.

    Posted via CB10
    12-03-13 08:49 AM
  23. mechanoid's Avatar
    Seems to be a worldwide issue with the devices so cannot believe this is a hardware issue.

    All sensors packing up within a couple of days?

    For me I have the

    Stl100-2 on Vodafone uk
    Os 10.2.0.429

    My thought is that this is some kind of os glitch that was overlooked in final testing.

    BlackBerry do need to get their finger our though otherwise this will not look good once again.

    Mine has been faultless until today when I updated minion rush. I noticed that it has been updated to include external game controller support so perhaps they have mucked something up with their software.

    Posted via CB10
    dusan.bukvic likes this.
    12-03-13 08:50 AM
  24. Icarus3000's Avatar
    Turning off all auto time and date updates, and changing the date did not solve the problem for me.

    Hope this bug is fixable and that a fix is found fast!

    A bit disappointed that the CB team isn't all over this. Something should be up on the front page, and all the threads on the issue should be combined. If someone does come up with a solution it's going to be hard to find with so many different threads all over the place.
    kbz1960 likes this.
    12-03-13 08:59 AM
  25. AnimalPak200's Avatar
    Does everyone here have the Android Runtime installed through BlackBerry World?..

    Posted via CB10
    12-03-13 09:02 AM
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