02-02-14 04:23 PM
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  1. qphone's Avatar
    Noticed it on mine as of this morning at 5:45am Pacific Standard Time. Mother in-law came over after lunch and i checked hers and low and behold...it's also having the rotation lock issue.

    Gonna check my wife's Z10 when she gets home from work. I've updated all our Zs to 10.2.0.429 when it was officially launched by Telus last week i think. None of us had any rotation lock issues but now all of sudden this today for me. Here I thought it was a hardware issue. Hopefully BlackBerry can send an update to fix this.
    12-03-13 04:08 PM
  2. qwerty4ever's Avatar
    I hope whomever was responsible for this fiasco is publicly identified and terminated without any severance beyond two weeks pay.

    Posted via CB10 from the BlackBerry Z10
    12-03-13 04:11 PM
  3. kmcobra64's Avatar
    I hope whomever was responsible for this fiasco is publicly identified and terminated without any severance beyond two weeks pay.

    Posted via CB10 from the BlackBerry Z10
    Well that seems a bit harsh. I hope you never screw up at your job.

    Posted via CB10
    Bonsaibo likes this.
    12-03-13 04:14 PM
  4. mrmillwright's Avatar
    Mine started Acting up today. No rotation on screen. I shut location services off and toggled the rotation lock twice. It started working again so I turned location service back on and it's still good.

    Posted via CB10
    12-03-13 04:36 PM
  5. Dave Bourque's Avatar
    Disabling location based services seems to have solved the issue for me.

    Posted via CB10
    Need to reboot ??

    Z10STL100-3/10.2.0.1803
    12-03-13 04:38 PM
  6. Mr.G_under's Avatar
    WTF???? Strange that I am seeing this post when my device gyroscope fails to work. Landscape view and no more portrait. I have tried several restarts to no solution. I am running 10.2.1.200 leaked OS. This is incredibly weird.
    12-03-13 04:42 PM
  7. Dave Bourque's Avatar
    How can this effect so many people at once.....

    Z10STL100-3/10.2.0.1803
    12-03-13 04:46 PM
  8. app_Developer's Avatar
    How can this effect so many people at once.....

    Z10STL100-3/10.2.0.1803
    That would point towards a time dependent bug, right? Affecting 10.2.0.x?


    Sent from my iPhone 5S using Tapatalk
    12-03-13 04:48 PM
  9. Happyeric's Avatar
    Same here. I'm with the bell with the last official update. I didn't do anything special. The rotate function just stopped working this afternoon. Really odd that it happened tons many people at the same time.

    Posted via CB10
    12-03-13 04:51 PM
  10. Dave Bourque's Avatar
    That would point towards a time dependent bug, right? Affecting 10.2.0.x?


    Sent from my iPhone 5S using Tapatalk
    yes but the timing of when this occurred is about a day ago. It's been weeks since we had 10.2.0.x or 10.2.1.x

    Z10STL100-3/10.2.0.1803
    12-03-13 04:51 PM
  11. anon(2108368)'s Avatar
    On Bell, official OS. Started having this problem this morning. Simply rebooting fixes temporarily, now I've disabled location services as suggested and rebooted again. Hope this gets fixed soon. Good job everyone!

    Posted via CB10
    12-03-13 04:52 PM
  12. app_Developer's Avatar
    yes but the timing of when this occurred is about a day ago. It's been weeks since we had 10.2.0.x or 10.2.1.x

    Z10STL100-3/10.2.0.1803
    Well I mean a bug that is triggered only when the system date/time is greater than a certain value. Think of it as a mini Y2K bug, but triggered on Dec 2, 2013 or whatever the specific date/time was.

    Is 10.2.1.x affected?
    12-03-13 04:57 PM
  13. darnnnel's Avatar
    I uninstalled gadget box, which was updated a day ago, everything seems to be back to normal. Makes sense, it uses all of the sensors.
    12-03-13 05:00 PM
  14. mrcanoehead's Avatar
    I toggled auto manual date and back. Been 5 hrs. Do far so good.

    Posted via CB10
    So the issue was resolved. Turned phone off for an hour turned it back on and seemed fine. It was off for an hour. Drove home, so about half an hour later the issue is back. I realized it when opening th flip shell didn't do anything.

    Will try turning off location services and report back.

    Posted via CB10
    12-03-13 05:02 PM
  15. Dave Bourque's Avatar
    So the issue was resolved. Turned phone off for an hour turned it back on and seemed fine. It was off for an hour. Drove home, so about half an hour later the issue is back. I realized it when opening th flip shell didn't do anything.

    Will try turning off location services and report back.

    Posted via CB10
    The issue is not resolved if we need to turn location off...

    Z10STL100-3/10.2.0.1803
    12-03-13 05:09 PM
  16. Dave Bourque's Avatar
    Well I mean a bug that is triggered only when the system date/time is greater than a certain value. Think of it as a mini Y2K bug, but triggered on Dec 2, 2013 or whatever the specific date/time was.

    Is 10.2.1.x affected?
    Apparently 10.2.1 is also affected

    Z10STL100-3/10.2.0.1803
    12-03-13 05:09 PM
  17. darnnnel's Avatar
    Please try this guys:
    I uninstalled gadget box, which was updated a day ago, everything seems to be back to normal. Makes sense, it uses all of the sensors
    12-03-13 05:16 PM
  18. Dave Bourque's Avatar
    Please try this guys:
    I uninstalled gadget box, which was updated a day ago, everything seems to be back to normal. Makes sense, it uses all of the sensors
    It's not a an app issue it's a system issue... the moment you open something like compass watch your sensors go down.

    Z10STL100-3/10.2.0.1803
    12-03-13 05:17 PM
  19. mrcanoehead's Avatar
    The issue is not resolved if we need to turn location off...

    Z10STL100-3/10.2.0.1803
    I know. I only meant it seemed resolved for me as the only thing I did was toggle the auto time update. I had location services on. It held up fine for over 5 hours.

    I'm trying with loc services off now.



    Posted via CB10
    12-03-13 05:19 PM
  20. IMMCracked's Avatar
    BBOS.com recommends deactivating location services. Seems to have fixed my problem. Except not GPS now but screen rotate works. Good for me until a patch is issued.

    Posted via CB10
    12-03-13 05:23 PM
  21. brih7's Avatar
    Location services off has fixed it for me since about 1pm EST today! I suggest trying that!
    12-03-13 05:23 PM
  22. pikap704's Avatar
    Appears to be the BBM update. Turn off location on thy and do hard reboot. Working fine for me now. That's the common link.

    Posted via CB10
    12-03-13 05:24 PM
  23. morbidflorist's Avatar
    Location services off has fixed it for me since about 1pm EST today! I suggest trying that!
    Yup. Disabling location services "fixed" it for me. So far so good - and its been all right for quite a while now. Not perfect but at least we have a workaround until BB delivers a patch.
    12-03-13 05:25 PM
  24. Superfly_FR's Avatar
    Apparently 10.2.1 is also affected

    Z10STL100-3/10.2.0.1803
    10.2.1.1055/Z30, not affected.
    / warning the bellow is very unlikely related /
    Yet, I've noticed something weird in my Hub today.
    A BBM group chat message was on the top of the list with a date to the future (see below for timing).

    [RESOLVED] Rotation lock and screen shut off not working-tempoweird.png

    Can affected users check if they have the same symptom (you'll also notice that a post will reappear at the bottom of the chat every time you exit/open BBM, below yours). I deleted the chat and now it's ok.
    Last edited by Superfly_FR; 12-03-13 at 05:55 PM. Reason: Added screen capture to balance my mhhhhoooo ;)
    12-03-13 05:30 PM
  25. darnnnel's Avatar
    I've had my compass open for the past two hours, after uninstalling gadget box, haven't had any issues
    12-03-13 05:35 PM
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