02-02-14 04:23 PM
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  1. kmcobra64's Avatar
    Just to confirm I re-enabled LBS and rebooted and the issue came back in less than 5mins. Disabled LBS rebooted and all good again.
    I'm glad this works for you, but the same does not work for me. I shut off lbs and rebooted and it came back just like before.

    Posted via CB10
    12-03-13 01:22 PM
  2. meltbox360's Avatar
    10.2.1.1055 no problems except when I'm in a dark room the screen seems to sometimes push up the brightness for no reason. Not terribly annoying but would be nice if it was fixed eventually.

    Edit: I've only seen this after around an hour of screen on time and I suspect it may be the sensor reading reflecting light that comes from the screen so it may not actually be malfunctioning.

    Posted via CB10
    12-03-13 01:23 PM
  3. TimQ10's Avatar
    Me too, mute or drop a call with my ear, not good.
    12-03-13 01:33 PM
  4. vistate1's Avatar
    Same issue. Started late last night. Noticed nothing went horizontal.

    10.2 bell mobo release.

    Posted via CB10
    12-03-13 01:35 PM
  5. Innovatology's Avatar
    If I'm not mistaken, the accelerometer, gyro and orientation sensor all depend on course location information to compensate for the earths magnetism, which varies from place to place. If there is some quirk in the system that supplies that info (cell towers, GPS, wifi, BB servers) it could cause those sensors to fail. Also, astronomic winter started this weekend, so there may be some date/time calculation bug in there.

    This would not explain proximity or light sensor issues though.

    The sensors probably all share an I2C or SPI hardware bus. If there is something else on that bus causing overloads or noise, it could affect all of the sensors...

    No solutions, but perhaps it sparks an idea somewhere.
    12-03-13 01:38 PM
  6. TimQ10's Avatar
    Tried the suggestion to turn off location services, rebooted and so far so good.
    12-03-13 01:43 PM
  7. shabbs's Avatar
    Heh. I suspect the reboot is making these various fixes (ie: remove this app, change the date here, disable this, do that yadda yadda yadda...) look like they work as everything is fine for a while, but the issue does seem to come back in most if not all cases. Has anyone seen the issue go away for a 24 hour period/entirely? Not sure if it's even been that long since these started... so strange... the consensus does seem to be around the LB services though.
    12-03-13 01:49 PM
  8. dusan.bukvic's Avatar
    The workaround with LBS is working, 2 hours everythibg work fine

    Posted via CB10
    12-03-13 01:53 PM
  9. morbidflorist's Avatar
    The workaround with LBS is working, 2 hours everythibg work fine

    Posted via CB10
    Same here - no issues so far.
    12-03-13 02:13 PM
  10. SpencerNSO's Avatar
    Just to confirm I re-enabled LBS and rebooted and the issue came back in less than 5mins. Disabled LBS rebooted and all good again.
    I also disabled "Location Services" in Settings and then rebooted by holding down the volume keys. All of the previously non-working sensors (Rotation, proximity, brightness, and orientation) have all been working as normal for 3 hours so far.
    12-03-13 02:25 PM
  11. mrcanoehead's Avatar
    I toggled auto manual date and back. Been 5 hrs. Do far so good.

    Posted via CB10
    12-03-13 02:37 PM
  12. pcataldo's Avatar
    Same here - Just about 2 hours and no issues after disabling LBS
    12-03-13 02:40 PM
  13. sbenninger's Avatar
    I found if I have location based services enabled go into blackberry maps then exit the sensor issue instantly occurs even 15s after a clean boot.

    With location based services disabled this issue has not recurred as others have reported. The linkage seems to truly be to a bug with the OS and LBS.
    SpencerNSO likes this.
    12-03-13 02:44 PM
  14. dusan.bukvic's Avatar
    LBS off resolved problem for me but now i m facing with another problem, my battery has drained in about two hours i m using z10 stl1. Wtf?????

    Posted via CB10
    12-03-13 02:52 PM
  15. ctclothbagco's Avatar
    I did a factory reset and my phone was fine. Installed Skype again and it immediately started having the same problem again. I uninstalled and permanently removed Skype and did a battery pull and so far it's working like normal again.
    12-03-13 02:56 PM
  16. Whyareallthegoodnamestaken's Avatar
    None of this explains why it all started happening around the same time though.

    *confused*

    Posted via CB10
    12-03-13 02:59 PM
  17. Jonesy1966's Avatar
    After deleting Despicable Me ran BBVE and everything's now hunky dory. For me it appears to have been an app conflict.

    Posted via CB10
    12-03-13 03:06 PM
  18. katesbb's Avatar
    None of this explains why it all started happening around the same time though.
    It is a bit spooky since it doesn't seem to be related to any app, update, OS, etc. The only common things I can think of are the date, and/or some connection to BB's servers I wasn't aware of.
    12-03-13 03:06 PM
  19. katesbb's Avatar
    After deleting Despicable Me ran BBVE and everything's now hunky dory. For me it appears to have been an app conflict.
    Even after you turn on Location Services?
    12-03-13 03:07 PM
  20. Dave Bourque's Avatar
    The moment I opened compass after reboot all sensors stop working.

    Z10STL100-3/10.2.0.1803
    12-03-13 03:11 PM
  21. MikeFromCanada's Avatar
    The moment I opened compass after reboot all sensors stop working.

    Z10STL100-3/10.2.0.1803
    That would be due to the interlock between the Compass app and Location Based Services. It's starting to make a bit more sense.
    12-03-13 03:24 PM
  22. tinker2000's Avatar
    Compass straight after reboot Ok, 15s after screen goes bright and the rest is well known.

    Stock 429 on UK EE, OTA today.

    I have none of the freebies, although got a couple if films this weekend at 79p

    Is annoying...

    Posted via CB10
    12-03-13 03:30 PM
  23. DetlevCM's Avatar
    I had a couple of times today when the screen went on and off - which I suspect was a similar issue as you have here.

    My initial suspicion would be that it is something time related in the OS somewhere - a counter that reached a critical value and once it passes it, it fixes itself.

    So far my phone has been fine in the evening now - the "issue" occurred during the afternoon only.
    Given that this is so widespread I am very much certain it is a software bug only - I'd be surprised if it is hardware as hardware issues aren't day dependent. A reboot tend to fix software issues - and a reboot works for most people.

    I cannot imagine an app being the cause unless it is a system app - because there is not sufficient overlap otherwise to explain the diverse user group that suddenly experiences effects.

    Simon somewhere mentioned a solar storm: while plausible, why only a BlackBerry when other kit works fine? It can't be that fragile it would make no sense.

    Posted via CB10
    12-03-13 03:39 PM
  24. Dave Bourque's Avatar
    Bbm channels Trojan ? We probably all downloaded bbm channels.

    Z10STL100-3/10.2.0.1803
    12-03-13 03:41 PM
  25. MikeFromCanada's Avatar
    Bbm channels Trojan ? We probably all downloaded bbm channels.

    Z10STL100-3/10.2.0.1803
    Disabling location based services seems to have solved the issue for me.

    Posted via CB10
    12-03-13 03:55 PM
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