1. smoothrunnings's Avatar
    I accidently hit the sync all folder under ActiveSync noticed that emails started rushing in, so I went back in and selected the folders I wanted to sync. The problem is on my main screen (the blue one with just the time) it shows me that I have 26 messages, but when I go under my hub it says I have one message.

    So I can't get rid of the 1 message which I can't find the mailbox were it's marked, how do I mark all messages as being read? And the main message folder on the blue screen how do I reset the counter?

    Thanks
    02-07-13 12:15 PM
  2. lindaandjon's Avatar
    Not sure how you reset a counter but to mark all read try this - click on the day i.e. "Thursday 7th February" in the Hub and hold your finger on it and a menu pops out from the right, at the bottom is an icon for mark prior read!
    Jon
    02-07-13 12:37 PM
  3. NewfieCheesehead's Avatar
    Are you sure there isnt just one unread message hiding somewhere in one of your accounts?

    Do a search and filter for "unread" to see if anything comes up.

    In the main hub (not a sub hub like facebook or email) tap search.
    at the top of the screen, to the left of the search bar are 3 horixontal white lines, tap there.
    scroll down and select unread.
    touch the right side of the screen to return to your search results. most likely you will find a message there that you missed somewhere.

    Reset message count and or read all messages?-img_00000029.jpg
    02-07-13 01:59 PM

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