1. BB_Bree's Avatar
    Hey, I dropped my phone and now need to replace my lcd screen. I have the STL 100-3 model Z10.

    I've seen a lot of the replacements on ebay, but just wanted to check and see if anyone knows if a specific part number to look for or if they are all interchangeable?

    Thanks in advance for any help!
    12-22-13 10:55 PM
  2. diegonei's Avatar
    Welcome to the forums! There may be... From what I see on ebay, there are 001/111s and 002/111s. If you're buying a replaceent, I suppose you'll get it open anyway, so you can check which one you need.

    But... You could give BlackBerry a call first and see what they have to say about this.

    Rim Support
    Tel:
    Canada Toll Free: 1-877-644-8405
    United States Toll Free: 1-877-644-8410
    Puerto Rico Toll Free: 1-855-651-4936
    Email: playbooksupport@blackberry.com
    (UK Support) 0800 096 2805

    Playbook French Support
    Smartphones BlackBerry Z10 - Tous les Téléphones Portables BlackBerry - FR - France
    Phone : 0800 914 533 (within 90 days from activation)

    BlackBerry® Customer Support Center
    Austria:0800-297-476
    Belgium:800-77-980
    Bulgaria: 00800-118-1115
    Denmark: 802-50198
    France: 800-914-533
    Germany: 800-181-6530
    Italy: 800-789-272
    Luxembourg: 800-2-2187
    Netherlands: 800-022-7316
    Norway: 00-1-647-426-7058
    Poland: 00-800-112-43-59
    Portugal: 800-827-760
    Russia: 8-800-100-9643
    South Africa: 0800988892
    Spain: 900-866-969
    Sweden: 02-079-4448
    Switzerland: 0-800-802-492
    United Kingdom: 08000962805

    Germany: 0800 1816530 (Gebührenfrei)
    North-America: 1 877 255 2377 (Toll Free)
    UK: 0808 100 7466 (Toll Free UK only)
    Outside UK: +44 1753 558400
    Worldwide: 1 519 888 6181

    (BTW: Helpdesk for BlackBerry devices -except PlayBook- for Germany:
    0180 3302626)

    help@blackberry.com
    BB_Bree likes this.
    12-22-13 11:00 PM
  3. k_a_s_m_i_t_h's Avatar
    I've replaced 2 lcd screens on Z10s so far. I would take yours apart and get the number off the back of the screen before ordering. I bought both of mine from amazon. It was fairly easy to replace

    Posted via CB10
    BB_Bree likes this.
    12-22-13 11:02 PM
  4. zensen's Avatar
    I've replaced 2 lcd screens on Z10s so far. I would take yours apart and get the number off the back of the screen before ordering. I bought both of mine from amazon. It was fairly easy to replace

    Posted via CB10
    Yeah pretty much this. Once you have that part number, you're good to go.
    BB_Bree likes this.
    12-22-13 11:03 PM
  5. curvezzz's Avatar
    And use a case next time

    ? AT&T Z10 STL100-3/10.2.0.1791 ?
    diegonei and BB_Bree like this.
    12-22-13 11:09 PM
  6. BB_Bree's Avatar
    Thanks for the suggestion, I will get in touch with them...its free to try!


    Welcome to the forums! There may be... From what I see on ebay, there are 001/111s and 002/111s. If you're buying a replaceent, I suppose you'll get it open anyway, so you can check which one you need.

    But... You could give BlackBerry a call first and see what they have to say about this.

    Rim Support
    Tel:
    Canada Toll Free: 1-877-644-8405
    United States Toll Free: 1-877-644-8410
    Puerto Rico Toll Free: 1-855-651-4936
    Email: playbooksupport@blackberry.com
    (UK Support) 0800 096 2805

    Playbook French Support
    Smartphones BlackBerry Z10 - Tous les Téléphones Portables BlackBerry - FR - France
    Phone : 0800 914 533 (within 90 days from activation)

    BlackBerry® Customer Support Center
    Austria:0800-297-476
    Belgium:800-77-980
    Bulgaria: 00800-118-1115
    Denmark: 802-50198
    France: 800-914-533
    Germany: 800-181-6530
    Italy: 800-789-272
    Luxembourg: 800-2-2187
    Netherlands: 800-022-7316
    Norway: 00-1-647-426-7058
    Poland: 00-800-112-43-59
    Portugal: 800-827-760
    Russia: 8-800-100-9643
    South Africa: 0800988892
    Spain: 900-866-969
    Sweden: 02-079-4448
    Switzerland: 0-800-802-492
    United Kingdom: 08000962805

    Germany: 0800 1816530 (Gebührenfrei)
    North-America: 1 877 255 2377 (Toll Free)
    UK: 0808 100 7466 (Toll Free UK only)
    Outside UK: +44 1753 558400
    Worldwide: 1 519 888 6181

    (BTW: Helpdesk for BlackBerry devices -except PlayBook- for Germany:
    0180 3302626)

    help@blackberry.com
    diegonei likes this.
    12-23-13 07:02 PM
  7. BB_Bree's Avatar
    Definitely and just an FYI....the transformer case looks cool and is functionally great....but not so protective



    And use a case next time

    ? AT&T Z10 STL100-3/10.2.0.1791 ?
    diegonei likes this.
    12-23-13 07:04 PM

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