1. paulcruck's Avatar
    I have tried multiple times to change the time out for my Z10. I was instructed to "turn it off" but I do not have that option. The max time out is 15 minutes so I am constantly having to log back in. Do I need to do a "factory reset" and then NOTselect a password? Greatly appreciate any help and/or suggestions.
    04-21-13 12:38 PM
  2. Bdot-1's Avatar
    As in "Time Out" are you referring to "Auto lock"?

    System settings> security and privacy> device password

    If you don't want to log in then turn device password off. But somehow I think I misunderstood your questions

    If that wasn't what you meant maybe you can explain further..
    04-21-13 12:53 PM
  3. paulcruck's Avatar
    Thanks for your response.................and actually you are correct.

    When I go into Settings/SecurityPrivacey/Device Password it does not allow me to disable the feature. Next to "Device Password" there is a grayed out "On" but it doesn't allow me to move it to off. Below that it reads "Password Lock" and my only options is to change from 1-15 minutes. No option to disable.
    04-21-13 01:39 PM
  4. Bdot-1's Avatar
    Are you on BES by chance?
    04-21-13 03:41 PM
  5. whoppo's Avatar
    Looks like you're the victim of an aggressive corporate policy being enforced by a BES or EAS server... Annoying, eh?

    @@ BlackBerry 10 Mobile Messaging @@
    04-21-13 04:34 PM

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