01-01-16 06:26 AM
36 12
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  1. trinichindian's Avatar
    Hi Guys;

    I'm struggling to get my remote file access to work though my Mcafee firewall. If I turn off the firewall completely I can connect with no problems, but of course that is a temporary solution. Otherwise, I just a blank screen on my Z10.

    I can see some exceptions were automatically created (like bblink.exe) , but that is not enough. I can't seem to find any documentation on the ports numbers or programs that must be allowed for this to work.

    Anybody have this working with an active Mcafee firewall??


    Thanks in advance.
    proudcdnguy likes this.
    08-05-13 09:21 PM
  2. Chungfah's Avatar
    I would love to know as well, because I have tried everything and it just doesn't work. I'm not worried though, my McAfee subscription ends in 12 days and I won't be renewing.
    08-05-13 09:25 PM
  3. sgt_snacks-64's Avatar


    This video may help

    Posted via CB10
    08-06-13 04:38 AM
  4. trinichindian's Avatar
    Lol..thanks for the tip.

    But I'd like to find a way for it to work.I still have a year on my subscription.

    >Zedding since the beginning<
    08-06-13 05:44 AM
  5. Jackson15's Avatar
    Hi - I am also struggling with this. Has anyone been able to figure it out?

    If McAfee firewall is off it works (ie folders visible, etc), if on it does not (folders not visible). Thus does anyone know the exceptions/ports to add?

    I have found this but we need the programs/ports to add.
    How to configure McAfee Personal Firewall to allow inbound connections on specific ports
    08-24-13 01:16 PM
  6. sgt_snacks-64's Avatar
    Try opening TCP port 1111 & 49512 for connection to your Z10
    Remote File Access through Mcafee Firewall-img_20130937.jpg

    If asked for address, allow connection from all (Specifically if you wish to access files outside your home network (i.e. on Mobile Data, or another WiFi hot spot))

    Remote File Access through Mcafee Firewall-linksysexample.jpg

    Example of Port Forwarding on a Cisco Linksys Router (IP Address points to your target Computer (Where Link is installed))
    ***Just to clarify*

    I don't actually use McAfee, so can't vouch for how to go about exactly setting up these router rules:

    -=Open a port=-
    >Open your McAfee Windows Security software.
    >Click Web and Email Protection.
    >Click Firewall.
    >Click Ports and System Services.
    >Click Add.
    >Enter the Program name of the application with the System Service Name field.
    >Enter a description of the application or service to help identify the new rule.
    >Enter the TCP or UDP ports required by the application.
    >Change the drop-down option for the Open ports to: field to All PCs.
    >Click Save.
    >Verify that the application functions correctly.

    Just to note, for communication beyond your home network, you will most likely need to log into your Router's Web interface and configure port forwarding for port 1111



    *Edit*

    Sorry, may have provided misleading information there:

    Windows Firewall has a few ports and applications open regarding Link (And subsequently, remote file access).

    Check screenshot attached and ensure McAfee has similar settings:

    Inbound rules
    Remote File Access through Mcafee Firewall-linkinboundrules.jpg
    Full Screenshot here
    Posted via CB10
    Last edited by sgt_snacks-64; 08-24-13 at 04:19 PM.
    08-24-13 03:59 PM
  7. sgt_snacks-64's Avatar
    Hi - I am also struggling with this. Has anyone been able to figure it out?

    If McAfee firewall is off it works (ie folders visible, etc), if on it does not (folders not visible). Thus does anyone know the exceptions/ports to add?

    I have found this but we need the programs/ports to add.
    How to configure McAfee Personal Firewall to allow inbound connections on specific ports

    Have sent you a PM
    08-24-13 04:23 PM
  8. trinichindian's Avatar
    All the program exceptions on my mcafee firewall were already there as per your "Inbound rules" screen dump, however, Mcafee is still blocking something else.....because I still cannot connect (without disabling the firewall).

    I opened port 1111 on the firewall as well but had no effect. Wonder if its choosing some random port in a range.
    08-27-13 05:50 PM
  9. sgt_snacks-64's Avatar
    All the program exceptions on my mcafee firewall were already there as per your "Inbound rules" screen dump, however, Mcafee is still blocking something else.....because I still cannot connect (without disabling the firewall).

    I opened port 1111 on the firewall as well but had no effect. Wonder if its choosing some random port in a range.
    Did you open 49512 as well?

    Posted via CB10
    08-28-13 05:24 AM
  10. pbeasley's Avatar
    I seem to remember issues with McAfee blocking IPv6 traffic and that may be contributing you problem.

    Posted via CB10
    08-28-13 05:55 AM
  11. trinichindian's Avatar
    Did you open 49512 as well?

    Posted via CB10

    Yes. still got blocked.
    When I looked at the Mcafee firewall log, I see Suspicious inbound connection at Ip XXX.XXX.XXX connection blocked. I even switched macafee to prompt for inbound connectivity, so that I could probably get an ALLOW button, but it doesn't prompt me.

    This firewall sucks
    08-28-13 10:22 AM
  12. Jackson15's Avatar
    Hi,

    What sgt_snacks-64 suggested works for me (at least on my home network!) so thanks! I will test and see how things go today then also add the port forwarding to the router to see how it works outside of the house. I added 1111, 49512 and the others in the screenshot (5580-5590, 8080, 4487-4499).

    I will keep you posted if something changes.
    08-29-13 01:43 PM
  13. trinichindian's Avatar
    Hi,

    What sgt_snacks-64 suggested works for me (at least on my home network!) so thanks! I will test and see how things go today then also add the port forwarding to the router to see how it works outside of the house. I added 1111, 49512 and the others in the screenshot (5580-5590, 8080, 4487-4499).

    I will keep you posted if something changes.
    What specifically did u do that worked?

    >Zedding since the beginning<
    08-29-13 09:19 PM
  14. Jackson15's Avatar
    Hi,

    I added 1111, 49512 and the others in the screenshot (5580-5590, 8080, 4487-4499) - as TCP/IP ports under "ports and system services" under "view firewall and anti-spam settings" in McAfee Total Protection. That works for within my network. I have not tested ouside the network (ie whenZ10 is on a different wireless network than my laptop is...). I tested with my laptop being on my wireless and my Z10 being on 4G so that works too...
    09-01-13 02:40 PM
  15. trinichindian's Avatar
    Hi,

    I added 1111, 49512 and the others in the screenshot (5580-5590, 8080, 4487-4499) - as TCP/IP ports under "ports and system services" under "view firewall and anti-spam settings" in McAfee Total Protection. That works for within my network. I have not tested ouside the network (ie whenZ10 is on a different wireless network than my laptop is...). I tested with my laptop being on my wireless and my Z10 being on 4G so that works too...
    I'll give it another shot. I only added the first two, and not the others in the 5000 range up.


    I'll give it a go again.





    >Zedding since the beginning<
    09-01-13 03:11 PM
  16. chiphazard's Avatar
    Can someone post the fix in a readable format as I have tried opening ports in McAfee but doesn't work

    BlackBerry Since 2006. Z10 Rogers, Halifax NS
    09-01-13 03:15 PM
  17. sgt_snacks-64's Avatar
    Can someone post the fix in a readable format as I have tried opening ports in McAfee but doesn't work

    BlackBerry Since 2006. Z10 Rogers, Halifax NS
    I'll get a VM running tonight and post step by step instructions for McAfee for you.

    Posted via CB10
    trinichindian likes this.
    09-02-13 05:15 AM
  18. aljawaid's Avatar
    thanks to sgt_snacks-64 for all the valuable instructions.

    Check my attached pics for settings into McAfee Firewall.

    Remote Access now works through WiFi, USB and 3G (Mobile Network) with the firewall on.
    Attached Thumbnails Remote File Access through Mcafee Firewall-1.jpg   Remote File Access through Mcafee Firewall-2.jpg   Remote File Access through Mcafee Firewall-3.jpg  
    10-24-13 09:51 PM
  19. Zidentia's Avatar
    I have McAfee and to get it to work I used the ports from the Remote access/assistance and entered them on the TCP/Ip and UDP ports. Worked perfect.
    11-09-13 01:48 PM
  20. punbb's Avatar
    Wow look like this issue is finally resolved.

    Posted via CB10
    11-09-13 02:54 PM
  21. trinichindian's Avatar
    Awesome
    11-11-13 08:20 AM
  22. TrickyT's Avatar
    I am glad I found this thread, was pulling my hair out trying to access the file by RFA until I found that McAfee was the problem.

    Can someone confirm that all of these ports needs to be opened as it does seem quite a few just to allow file access.

    1111, 49512, 5580-5590, 8080, 4487-4499

    Regards

    Trevor
    01-31-14 09:58 AM
  23. anon(4297019)'s Avatar
    Thank you for this information. My remote file access now works flawlessly. Hugs and kisses.

    Z10 STL 100-3. OS 10.2.1.1925
    02-01-14 08:44 PM
  24. aljawaid's Avatar
    I am glad I found this thread, was pulling my hair out trying to access the file by RFA until I found that McAfee was the problem.

    Can someone confirm that all of these ports needs to be opened as it does seem quite a few just to allow file access.

    1111, 49512, 5580-5590, 8080, 4487-4499

    Regards

    Trevor
    I 'think' all the ports need to be open for it to work
    02-04-14 04:35 PM
  25. HaberNik's Avatar
    thanks to sgt_snacks-64 for all the valuable instructions.

    Check my attached pics for settings into McAfee Firewall.

    Remote Access now works through WiFi, USB and 3G (Mobile Network) with the firewall on.
    just stopped me from jumping out a window last night! Thank

    Tapped and flicked from my BlackBerry Z30!
    07-03-14 11:10 PM
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