1. hangnthere's Avatar
    Love the Remember App! However, today I went to the Untitled Folder where BlackBerry automatically places shared items and it counts 14 items, but when I open it, it's EMPTY! Nooooooo. Where did they go? All other folders in Remember are as they should be.

    Any ideas?

    Posted via CB10
    09-03-14 08:28 AM
  2. awindsr's Avatar
    Love the Remember App! However, today I went to the Untitled Folder where BlackBerry automatically places shared items and it counts 14 items, but when I open it, it's EMPTY! Nooooooo. Where did they go? All other folders in Remember are as they should be.

    Any ideas?

    Posted via CB10
    Do you have a tag selected?
    Check the upper right corner.

    Remember App: Untitled Folder empty-img_20140903_104642.png
    Remember App: Untitled Folder empty-img_20140903_104650.png
    Remember App: Untitled Folder empty-img_20140903_104700.png
    09-03-14 09:48 AM
  3. awindsr's Avatar
    Or did you just restart or change a battery and the phone hasn't settled out yet. Takes a few minutes to sort itself out
    09-03-14 09:49 AM
  4. hangnthere's Avatar
    No tag selected.

    I've restarted twice, but to no avail, and several hours ago so it's had hours to settle.

    Posted via CB10
    09-03-14 12:39 PM
  5. awindsr's Avatar
    Have you made any test items that would be placed automatically in the unfiled folder to see if it appears since the issue arose?
    09-03-14 12:57 PM
  6. FF22's Avatar
    Tap the other TABS at the top and see if it might be lurking elsewhere in its system. I found all my UNtitled in the MIDDLE TAB.
    09-03-14 01:24 PM
  7. hangnthere's Avatar
    I've added multiple test entries, each time advancing the counter in the Untitled folder by one, but still nothing shows up. I've checked each of the other folders, and still no notes that should reside in Untitled.

    Restart, hard reset, etc.... Nothing.

    Posted via CB10
    09-03-14 04:39 PM
  8. MiSsY_'s Avatar
    Where was the last place you shared something from?
    Any attachments?

    Posted via CB10 from my Z30
    09-03-14 05:27 PM
  9. awindsr's Avatar
    I've added multiple test entries, each time advancing the counter in the Untitled folder by one, but still nothing shows up. I've checked each of the other folders, and still no notes that should reside in Untitled.

    Restart, hard reset, etc.... Nothing.

    Posted via CB10
    I have a test for you.
    Make a test note that should increase the count in the unfiled folder.
    Name it something obvious that will stand out ; hit the search magnifying glass and look for that file, and when it locates your odd named file, tap it from the search results and see what happens when it enters Remember.
    09-03-14 05:32 PM
  10. hangnthere's Avatar
    Last place shared from was from Pictures.

    I added another test file, searched for it with the magnifying glass, found it listed as Unfiled Entries, and opened it to prove it exists, but it's not showing up in the folder. File count increased by one. I'm completely baffled.




    Posted via CB10
    09-04-14 07:25 AM
  11. FF22's Avatar
    I don't know whether or not to suggest trying Backup Pro by Firechest. It is not necessarily cheap and it might not work. But it can backup/restore Remember items. And if you don't use its encryption scheme, you can read the saved data as ascii text. But it does not solve: "where is that data hiding!"
    09-04-14 10:23 AM
  12. awindsr's Avatar
    Last place shared from was from Pictures.

    I added another test file, searched for it with the magnifying glass, found it listed as Unfiled Entries, and opened it to prove it exists, but it's not showing up in the folder. File count increased by one. I'm completely baffled.




    Posted via CB10
    Okay, now go into the file manager and search to see if you can locate the folder it is in.
    I'm running out of ideas.
    09-04-14 01:40 PM
  13. hangnthere's Avatar
    Thanks, people, for helping. I'm sorry to say that I still have no solution.

    Very odd.

    Posted via CB10
    09-05-14 11:04 AM
  14. talberry's Avatar
    I had that problem before.. and no matter what I did, I couldn't retrieve the notes.

    A temporary solution could be to use the search function and transfer the note to another folder. So you'll be able to view the notes.

    Join "Mustard seed faith" at C003C216D!
    awindsr likes this.
    09-08-14 03:27 AM
  15. hangnthere's Avatar
    Thanks. That's a decent work around.

    Posted via CB10
    09-08-14 08:01 AM
  16. hangnthere's Avatar
    Final update : I did a hard reset for other reasons and all my Untitled items returned!

    Posted via CB10
    awindsr and FF22 like this.
    09-14-14 09:50 AM
  17. talberry's Avatar
    Mine too coincidentally! But without having to reset though. I woke up a few days ago, and it was just there!

    Join "Mustard seed faith" at C003C216D!
    FF22 likes this.
    09-18-14 12:27 AM

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