05-09-13 09:36 AM
78 1234
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  1. dpeters11's Avatar
    Why would you reboot it manually? Nothing in the os requires a manual restart
    I rebooted mine today, though I guess it really wasn't necessary. The battery icon said the battery was low, hub++ showed full. Rebooting fixed the glitch.

    Mine definitely reboots. Trying the leaked 10.0.10 OS to see if it helps.
    04-19-13 07:28 PM
  2. h20work's Avatar
    I rebooted mine today, though I guess it really wasn't necessary. The battery icon said the battery was low, hub++ showed full. Rebooting fixed the glitch.

    Mine definitely reboots. Trying the leaked 10.0.10 OS to see if it helps.
    Which one was right about the battery? Hub++ or the os?
    04-19-13 07:34 PM
  3. Dapper37's Avatar
    I have both a Z10 and a 9930. Never had a problem until 2 days ago. My 9930 rebooted for the first time that I ever saw. On its own that is. Just saying.

    Posted via CB10
    04-19-13 07:41 PM
  4. limodavid's Avatar
    I am on my second unit and it started the random rebooting thing today. I have had it for three weeks.
    04-19-13 07:42 PM
  5. crohns's Avatar
    My 9900 rebooted like 5 times a day. So far the z10 has been rock solid! None that I am aware of
    04-19-13 07:51 PM
  6. Pete The Penguin's Avatar
    I thought that mine didnt do it, but it sure did today, I went to check in on foursquare and i caught it rebooting... so apparently this device is sneaky and reboots when your not paying attention :-)
    And apps are sneaky too, had Battery Guru, BBM and LinkedIn quietly close on me.

    Posted via CB10
    04-19-13 08:19 PM
  7. kanyeezy1's Avatar
    my phone rebooting has been seriously pissing me off.. I don't think BBRY is going to make it TBH.
    04-19-13 08:21 PM
  8. trsbbs's Avatar
    And apps are sneaky too, had Battery Guru, BBM and LinkedIn quietly close on me.

    Posted via CB10
    Same with BeWeather.

    Tim
    04-19-13 08:22 PM
  9. Aguilucho's Avatar
    I have had mine for three weeks and it hasn't rebooted yet.

    Posted via CB10
    04-19-13 08:26 PM
  10. ubizmo's Avatar
    Why would you reboot it manually? Nothing in the os requires a manual restart
    I've had to do an old - fashioned battery pull to resolve an issue, so you never know.

    I had two reboots during the first few days after buying the phone almost a month ago, none since.


    Posted via CB10
    04-19-13 08:40 PM
  11. donnation's Avatar
    I've never dropped mine and it rebooted (before I went back to my 9900) at least 4 times per day. I had no apps on it other than the stock apps that came with the phone.
    04-19-13 08:45 PM
  12. tw1g_007's Avatar
    There's a chance you never noticed, what is your last reboot date in settings?
    My last reboot was around April 11 th but at that time I was forced to reboot because of major updates on my phone. It hasn't done before or after unintentionally.

    My heart goes out to you guys though. I would keep getting replacements if I was in this mess until I had a "reboot free" Z10.

    Posted via CB10 (BB Z10 : BLK)
    04-19-13 08:53 PM
  13. scrannel's Avatar
    You've probably all read that BBerry suggested the that the screen lock/phone lock was being "overly aggressive". But... not sure if that makes sense. Especially since those of us on T-mo seem to not be experiencing this. Nor Canadians. Except that T-Mo and Rogers share basic frequencies. And maybe others.
    04-19-13 09:09 PM
  14. broilo's Avatar
    Z10 STL100-2 uptime (no reboot) since 10 March. SR 10.0.10.90 OS 10.0.10.690
    04-19-13 09:11 PM
  15. h20work's Avatar
    You've probably all read that BBerry suggested the that the screen lock/phone lock was being "overly aggressive". But... not sure if that makes sense. Especially since those of us on T-mo seem to not be experiencing this. Nor Canadians. Except that T-Mo and Rogers share basic frequencies. And maybe others.
    I'm on tmobile, and so a many others having reboot issues. Lots of canadians are as well. Do you read other posts before replying? Your response suggests that you do not.
    04-19-13 09:17 PM
  16. h20work's Avatar
    My last reboot was around April 11 th but at that time I was forced to reboot because of major updates on my phone. It hasn't done before or after unintentionally.

    My heart goes out to you guys though. I would keep getting replacements if I was in this mess until I had a "reboot free" Z10.

    Posted via CB10 (BB Z10 : BLK)
    Have any of you suggesting getting replacements ever taken the time to contact blackberry direct? I have, I also have two open cases with them. Their advice, don't exchange the device! It is a known software issue across multiple carriers.
    Davidro1 likes this.
    04-19-13 09:20 PM
  17. STV0726's Avatar
    You could also check by having an active frame open like the clock or maybe a sleep sound thing or whatever opened when you go to bed then when you wake up if it is gone most likely to reboot happened.

    ~STV
    04-19-13 09:28 PM
  18. omega supreme's Avatar
    I called t-mobile today and they have it in their records as a "known issue" from blackberry and that they were told by BlackBerry that an update is being developed to fix the problem but don't know when it will be released. Since i live in cali i get a 30 day trial so they said i can exchange the phone if i like since i've only had it for 3 weeks.
    04-19-13 10:36 PM
  19. Brickleberry's Avatar
    Random reboots are caused by RAM, which happens to be made by Samsung.

    Prove me wrong.

    Posted via CB10
    04-19-13 10:47 PM
  20. Dave Bourque's Avatar
    Random reboots are caused by RAM, which happens to be made by Samsung.

    Prove me wrong.

    Posted via CB10
    What??

    Posted via CB10
    moyjoy likes this.
    04-19-13 11:26 PM
  21. Dave Bourque's Avatar
    Have any of you suggesting getting replacements ever taken the time to contact blackberry direct? I have, I also have two open cases with them. Their advice, don't exchange the device! It is a known software issue across multiple carriers.
    Did they explain why some reboot and some don't?

    Posted via CB10
    04-19-13 11:27 PM
  22. dejanh's Avatar
    Had my device since first week of Feb. Not a single reboot. I always have live tiles on and I've never woken up to them missing. It seems this issue primarily plagues VZW customers. I still think it's your OS.

    Posted via CB10
    04-20-13 02:26 AM
  23. pandapurple's Avatar
    I use my Z10 constantly during the day. Haven't once seen it reboot on its own.

    Posted via CB10
    04-20-13 02:33 AM
  24. zocster's Avatar
    Good theory. My Bro s3 had to be returned for a replacement motherboard after a faulty ram. But it was not an out of the box issue like reported here

    Random reboots are caused by RAM, which happens to be made by Samsung.

    Prove me wrong.

    Posted via CB10

    Sent from my Z10STL100-2/10.0.10.822
    04-20-13 02:43 AM
  25. islandp's Avatar
    My Z10 had 2 reboots in early stage, possibly by some apps conflicts. No more roboots after cleaning up those unwanted apps, but c'mon..so what if need reboot? My iphone and ipad need reboots, all my phones and previous bbrys need reboot ocassionally, my windows need reboot, so what?

    Whether the gadget works or not, it is up to the person who uses it. Z10 is not perfect but none is.
    04-20-13 03:04 AM
78 1234

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