1. bvhanna's Avatar
    I gave my wife my old Z10 to use. My BlackBerry ID is still stored on this phone. I went online and created a new BlackBerry ID for my wife. But when I go to settings/BlackBerry ID it is still showing my BlackBerry ID. When I went to edit to enter my wife's info it asked me if I wanted to change my existing ID. How do I associate my wife's new BlackBerry ID with this phone without changing my BlackBerry ID ?

    Posted via CB10
    04-22-15 10:29 AM
  2. dna47's Avatar
    You need to wipe the phone first

    Posted via CB10
    04-22-15 10:31 AM
  3. der_mit's Avatar
    I presume your BlackBerry id is on a different device, it won't change anything on your other device, just put your wife's id in the Z10 but your apps won't appear under her id, no need to wipe the phone.
    Hope that helps.

    Posted via CB10
    04-22-15 11:00 AM
  4. dna47's Avatar
    I presume your BlackBerry id is on a different device, it won't change anything on your other device, just put your wife's id in the Z10 but your apps won't appear under her id, no need to wipe the phone.
    Hope that helps.

    Posted via CB10
    That's not true. You can't change the blackberry ID of a phone without wiping it first.

    Edit: I just checked and it seems you might be able to change it without wiping first. When I had to switch I had to wipe the phone first, I don't know if that changed.

    Edit 2: you can edit the email address to use a new email that is not associated with a BBID, but that's gonna change your BBID too.

    If you want a new one, the phone must be wiped first
    Posted via CB10
    04-22-15 11:07 AM
  5. tdyhedge's Avatar
    Uh sorry. You'll need to perform a security wipe first, OP.

    Posted via CB10
    04-22-15 11:11 AM
  6. scrannel's Avatar
    So, you also have a bberry? If so, why can't you just put both on the same ID?
    04-22-15 04:52 PM
  7. Draven2666's Avatar
    So, you also have a bberry? If so, why can't you just put both on the same ID?
    Both phones can't use bbm at the same time if under the same bbid.

    Posted via CB10
    04-22-15 04:59 PM
  8. scrannel's Avatar
    Both phones can't use bbm at the same time if under the same bbid.

    Posted via CB10
    Don't use BBM, but think you are correct.
    04-22-15 10:36 PM
  9. RLTurn77's Avatar
    Def can't use BBM on multiple devices. I have a few BB10s. As for the BlackBerry ID you need to do a security wipe and the device will start brand new. At that point it'll start up and ask what language, country, etc... as well as BBID. Put in the new BBID and she'll be good to go on a "new" device!

    Posted via CB10
    04-23-15 12:00 AM

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