1. XchrisZ's Avatar
    Can't change title OS version
    Last night I updated to the latest device OS. This morning I noticed that my bbm is not working at all. I tried doing a Security wipe and I am unable to connect to BB Protect or bbm when I sign in. I have not loaded a backup on my phone it is blank I should atleast be able to connect to bbm and black berry protect when I try to sign in right?
    12-01-13 08:10 PM
  2. zocster's Avatar
    Welcome to CrackBerry! Has your BB got the 4 dots next to your wireless connection? WIFI or cellular?
    12-01-13 08:26 PM
  3. XchrisZ's Avatar
    Says 4GLTE and 3 bars out of 5 and wifi is turned off I can surf the net on it.
    12-01-13 08:34 PM
  4. zocster's Avatar
    Sorry, I am talking about the 4 dots next to the lte signal. I don't have my bb10 on me, but there is somewhere you can register your BB device to the server
    12-01-13 08:44 PM
  5. XchrisZ's Avatar
    no 4 dots. I can update my black berry ID if that's what your saying
    12-01-13 08:51 PM
  6. XchrisZ's Avatar
    Is there a way to load an old OS onto the device?
    12-01-13 08:56 PM
  7. masterscarhead1's Avatar
    Don't bother. Old OS won't help
    The issue is BB registration server is down
    You can't register your bb on their server, hence BBM isn't working
    Old OS won't fix it at all
    12-01-13 09:16 PM

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