1. Hyperhawk's Avatar
    Hope someone can help. I have a BB Z10 I have D/L slacker , I do not have an account with them just the free version. When I try to use wired headset on my phone it will not play through the headset just the speaker on the phone. and the same when I try to connect it too my bluethooth headset.
    Has anyone else ran into this problem. If their is a enable bluethooth in Slacker I can not find it in the new version.
    02-20-13 07:58 PM
  2. crackbridge's Avatar
    I have the free account with Slacker running through my jawbone with no issues. No drops with the bluetooth yet either. Try switching bluetooth on and off, and try another bluetooth device if available.

    Good luck!



    Posted via CB10
    02-20-13 08:16 PM
  3. crackbridge's Avatar
    Cont'd.

    Wired works as well.

    Posted via CB10
    02-20-13 08:17 PM
  4. kill_9's Avatar
    I am listening to Slacker Radio through my JayBird BBX1 Bluetooth headset. The sound quality is superb.

    Posted via CB10
    dknv9 and Hyperhawk like this.
    02-21-13 01:41 AM
  5. Hyperhawk's Avatar
    Thanks for the reply's . I have talked too a rep from Slacker radio . This is what he told me
    Frank Summers (2013-02-21 16:33:13)
    Hello Brian. How may I help you?
    Brian (2013-02-21 16:33:47)
    I was wondering if you could help me with my BB Z10 phone
    Frank Summers (2013-02-21 16:34:37)
    How amy I help you?
    Brian (2013-02-21 16:36:44)
    I have D/L slacker radio on my phone . but it seems i can not listen through wired headphones or bluethooth. it will come through the speakers on the phone but not the other ways. i can use my music i have on my phone through the headphone and bluethooth but not slacker radio
    Frank Summers (2013-02-21 16:37:59)
    What happens when you plug your headphones into your Blackberry 10 while Slacker is playing? Does the audio just stop? Does the Slacker app pause?
    Brian (2013-02-21 16:39:25)
    Nothing happends it just keeps playing on the phone
    Frank Summers (2013-02-21 16:39:42)
    So the sound keeps playing through the speakers when you plug the headphones in?
    Brian (2013-02-21 16:39:49)
    yes
    Frank Summers (2013-02-21 16:40:38)
    What happens if you close the Slacker app, plug in your headphones and then start up the Slacker app?
    Brian (2013-02-21 16:41:37)
    just plays through the speakers on the phone
    Frank Summers (2013-02-21 16:42:16)
    Do you have the same issue with the default music player app?
    Brian (2013-02-21 16:42:33)
    no
    Frank Summers (2013-02-21 16:44:16)
    Unfortunately, the audio output for Blackberry is something that's controlled entirely by the phone and the OS, so there's not a way for our app to force the audio to go through one output or another.
    Brian (2013-02-21 16:45:24)
    It worked very well on my BB torch
    Frank Summers (2013-02-21 16:46:32)
    I could only recommend to contact your phone carrier or Blackberry and see if they can look into what may be different on your phone that would cause that not to work.
    Brian (2013-02-21 16:48:22)
    ok thanks . I have called them they do not no either . so I will ask around the people I know who have the Z10 and see if they can use the slacker app .I know one person that has the same problem I have.

    So what I did was Downloaded
    Nobex Radio and it acts the same a Slacker . so now I am going back to SaskTel and see what they can do . it might be a bad phone .
    02-22-13 05:52 AM
  6. kill_9's Avatar
    Nobex Radio and it acts the same a Slacker . so now I am going back to SaskTel and see what they can do . it might be a bad phone .
    You have a defective BlackBerry Z10. The only suggestion I have before you exchange the smartphone is to reload the BlackBerry OS 10 after performing a security wipe. There is a specific process for the BlackBerry Z10 documented in a blog article on CrackBerry. On other thing...did you ensure the cable of the wired headset was properly seated in the audio port? I read you also attempted to listen via Bluetooth headset but it failed as well. At this point if the software reload does not fix the issue, definitely return to SaskTel and request a device exchange, and verify audio functionality in-store.
    02-22-13 11:57 AM
  7. Josh Brolin's Avatar
    I have the same issue but with songza, wont play through cars bluetooth or bluetooth headphones.
    02-22-13 12:16 PM
  8. Hyperhawk's Avatar
    Issue is resolved . Took it back to store they wiped it and reloaded the OS . know it works Great .
    02-23-13 03:42 PM
  9. karl ri's Avatar
    i have funny problem slacker does not go throuh blue tooth but if i use tune in radio it works and if i play slacker and tune in they both play at same time over blue tooth but if i stop tune in then slacker goes back to just over phone speakers same thing with ear speakers if i have other station on slacker works but stops with earphones soon as i stop other station
    04-30-13 12:43 PM

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