1. ShaneVich1's Avatar
    Hello! I recently purchased a new z10 and just opened it, put in my sim, and attempted to update to 10.2.1. Unfortunately, it says that I have the latest software available for my device. I don't think 10.0.9.412 is anywhere near the latest OS available. I'm on Verizon. I don't get it. BlackBerry Link says the same thing. Can anyone offer advice?

    Posted via CB10
    01-25-14 12:19 PM
  2. tahabashir1991's Avatar
    Download autoloader for you z10 and install it... if you are on version just wait for few days. They are pushing the update

    Posted via CB10
    01-25-14 12:52 PM
  3. ShaneVich1's Avatar
    Thanks, but it won't even let me upgrade to 10.1. Is this normal? lol

    Posted via CB10
    01-25-14 12:55 PM
  4. tgillan's Avatar
    What country do you live in and who is your carrier?

    Posted via CB10
    01-25-14 12:59 PM
  5. ShaneVich1's Avatar
    The US, Verizon is my carrier.

    Posted via CB10
    01-25-14 01:01 PM
  6. Gotwake424's Avatar
    What country do you live in and who is your carrier?

    Posted via CB10
    " I'm on verizon "

    Posted via CB10
    01-25-14 01:01 PM
  7. ShaneVich1's Avatar
    I'm really not trying to update to 10.2. I want to update to 10.1 until the 29th.

    Posted via CB10
    01-25-14 01:17 PM
  8. ShaneVich1's Avatar
    Oh, I didn't realize Verizon didn't release 10.1 for the z. I had it for my q10 and thought it was current across both the z and q. Sorry about that! I appreciate the help.

    Posted via CB10
    01-25-14 01:40 PM

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