1. Gareth Walker's Avatar
    Big drawback so far with my Z10 is my phone contacts. People's names are duplicated and the phone is randomly allocating the wrong number to one persons name. For instance if I have a contact I can look their number up and two different numbers appear. I have also lost many numbers this way. Any tips.

    Posted via CB10
    04-17-13 07:18 AM
  2. anon(153966)'s Avatar
    The duplicates might be because of Social Media. Do you have Twitter and Facebook connected? If you look at the icon on the Contact, you may see the Twitter symbol or Facebook symbol. Albeit, the system should 'link' them for you.
    04-17-13 07:38 AM
  3. Gareth Walker's Avatar
    Yes some are showing as a Facebook contact but if I turn the Facebook contacts off on settings then I lose other numbers. Still strange that numbers are being allocated randomly to other people even with text messages.

    Posted via CB10
    04-17-13 07:42 AM
  4. kccman's Avatar
    Are you using Gmail contacts? I had this issue with gmail contacts and switched over to Outlook contacts and no issues ever now.
    04-17-13 07:59 AM
  5. anon(153966)'s Avatar
    Also, be advised that Google and Google Apps are having issues today. Not sure if this is related or not...
    04-17-13 08:04 AM
  6. vvega1605's Avatar
    There are several threads on this topic. Blackberry is aware of the issue and will have the fix included in the upcoming OS update. This is a BB issue as Z10 users have experienced this with gmail as well as yahoo. Do a search of duplicate contacts and you'll find all the info you need on this. In my personal Z10 experience it seems that BB has forgot that the Z10 is a phone as many of the phone related functions have bugs or simple do not exist on this device thus far as they do on other competing devices.
    04-17-13 09:10 AM

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