1. bsbarney41's Avatar
    I just received a new Z10 for work and am trying to set up my voicemail. I hit the button to access my voicemail. It picks up and I get prompted to hit 1 or 2 to hear my mailbox prompts in English or Spanish. Before the prompt is completed "Pausing for 3 seconds" appears and then I hear a bunch of beeps (like I am hitting the keyboard). The system says "Sorry you are having trouble, operator not available, please try again later."
    Please help me
    05-14-14 07:27 PM
  2. sk8er_tor's Avatar
    On the home screen, click the phone icon on the bottom left.

    When the phone app launches, swipe down from the top bezel.

    Click Settings.

    Select Voicemail.

    Is there a password set? I suspect that your phone has a password already set to change or remove it.
    05-14-14 07:37 PM
  3. bsbarney41's Avatar
    Thank you. I thought that was where I was supposed to input the password. Once I removed it the problem was solved.
    05-14-14 07:56 PM
  4. FF22's Avatar
    With Verizon, at least, the voice mail password entry or timing or something is off. I have to do it manually.
    05-14-14 08:59 PM

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