1. bsbarney41's Avatar
    I just received a new Z10 for work and am trying to set up my voicemail. I hit the button to access my voicemail. It picks up and I get prompted to hit 1 or 2 to hear my mailbox prompts in English or Spanish. Before the prompt is completed "Pausing for 3 seconds" appears and then I hear a bunch of beeps (like I am hitting the keyboard). The system says "Sorry you are having trouble, operator not available, please try again later."
    Please help me
    05-14-14 07:27 PM
  2. sk8er_tor's Avatar
    On the home screen, click the phone icon on the bottom left.

    When the phone app launches, swipe down from the top bezel.

    Click Settings.

    Select Voicemail.

    Is there a password set? I suspect that your phone has a password already set to change or remove it.
    05-14-14 07:37 PM
  3. bsbarney41's Avatar
    Thank you. I thought that was where I was supposed to input the password. Once I removed it the problem was solved.
    05-14-14 07:56 PM
  4. FF22's Avatar
    With Verizon, at least, the voice mail password entry or timing or something is off. I have to do it manually.
    05-14-14 08:59 PM

Similar Threads

  1. Wechat install problems
    By pollsallagh in forum BlackBerry Q10
    Replies: 5
    Last Post: 08-14-14, 09:38 AM
  2. Q&A with Chen?
    By kfh227 in forum Armchair CEO
    Replies: 16
    Last Post: 05-20-14, 01:43 PM
  3. Weird problem with Z10 microphone
    By cveks in forum BlackBerry Z10
    Replies: 11
    Last Post: 05-16-14, 04:14 AM
  4. Problem With Saving a Photo to a Contact
    By mac174 in forum BlackBerry Z10
    Replies: 6
    Last Post: 05-15-14, 06:08 PM
  5. Issues with facebook?
    By EauRouge in forum BlackBerry 10 Apps
    Replies: 1
    Last Post: 05-15-14, 11:16 AM
LINK TO POST COPIED TO CLIPBOARD