1. linza79's Avatar
    Hello. I am from Tirana, Albania. Three days ago i bought the Blackberry Z10, and I must say it was love at first sight.
    I don`t have any problem with my phone thanks to the Crackberry forums.
    The only issue is that I can`t see the Picture Icon.
    Can somone Help please.
    Thanks.
    03-22-13 06:36 AM
  2. Xopher's Avatar
    Did you happen to move icons around? Could it have been added to a folder?

    Posted via CB10
    03-22-13 06:48 AM
  3. linza79's Avatar
    I looked for that but i didn't create any folder so far. I don't know if you can hide icons on the z10


    Posted via CB10
    03-22-13 06:52 AM
  4. linza79's Avatar
    If by mistake I deleted the picture icon, is there any way to restore?


    Posted via CB10
    03-22-13 09:17 AM
  5. linza79's Avatar
    Now after a small update I have the picture icon, but it won't open.
    Can someone smarter than me give any advice? I will be grateful.

    Posted via CB10
    03-22-13 10:15 AM
  6. Adhytio Yasashii's Avatar
    i have the same problem, first the pictures icon was missing, then i upgraded the software, the icon is there, but everytime i try to open it, it just shook the screen and nothing happen
    03-24-13 12:03 AM
  7. iykebond's Avatar
    i also have the same problem...........cant seem to find my picture and video icon................can someone help?..........model number-dev alpha , os version 10.0.10.263
    03-24-13 01:24 AM
  8. VictoriaPa1's Avatar
    What have you done before it happened? I hope its not something to worry about Z10 cos honestly I am still thinking of buying it soon.
    03-24-13 01:40 AM
  9. linza79's Avatar
    I think we are hopeless. No one wants to help. I think maybe I will do a wipe and start all over.

    Posted via CB10
    03-25-13 11:08 AM
  10. linza79's Avatar
    What have you done before it happened? I hope its not something to worry about Z10 cos honestly I am still thinking of buying it soon.
    I think it's a small bug that will be fixed. You must buy Z10 because gorgeous.

    Posted via CB10
    03-25-13 11:11 AM
  11. Lipanantsi's Avatar
    Hi, my Z10s Picture Icon has not been responsive from the 2nd or 3rd day I bought it and through couple of upgrades.
    I'm currently on 10.1.0.4200. The Pictures Icon has always been available, but when I tap or multi-tap on it, there is no response. In fact, when I tap it takes me back to the home screen where my active frames are at.

    Any suggestions on how to remedy this????
    Thanks
    09-09-13 03:18 AM
  12. Lipanantsi's Avatar
    Hi, my Z10s Picture Icon has not been responsive from the 2nd or 3rd day I bought it and through couple of upgrades.
    I'm currently on 10.1.0.4200. The Pictures Icon has always been available, but when I tap or multi-tap on it, there is no response. In fact, when I tap it takes me back to the home screen where my active frames are at.

    Any suggestions on how to remedy this????
    Thanks
    09-09-13 03:19 AM
  13. Raestloz's Avatar
    Sounds like an issue with the app itself. Try to reload your OS

    STL 100-1 10.1.0.273
    09-09-13 03:25 AM
  14. Lipanantsi's Avatar
    Should I just wait for the 10.2 upgrade and do clean install?
    09-13-13 01:34 AM
  15. sunsetblow's Avatar
    Should I just wait for the 10.2 upgrade and do clean install?
    Try the leak.
    09-13-13 01:39 AM
  16. gariac's Avatar
    I wouldn't suggest trying a leak. Using Link, you just click on Reload Device Software. You probably want to do a backup first, though if the phone is that new, maybe it doesn't matter.

    This is the first I heard of the picture icon not working. I use it all the time.

    I will warn you that the camera operation on the Z10 can get confusing. Operation depends if you are in burst mode, have stabilization on, etc. For example, the flash doesn't work in burst mode.
    09-13-13 02:54 AM

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