1. TheTigerTek's Avatar
    Hey guys I have been using 10.2.1055 it was working fine until today. My battery died I charged it. It boots up but when I swipe up the picture unlock screen doesn't come up. I can't seem to get into my phone. Please help.

    Posted via CB10
    12-04-13 11:04 AM
  2. obaquerizo's Avatar
    Hey guys I have been using 10.2.1055 it was working fine until today. My battery died I charged it. It boots up but when I swipe up the picture unlock screen doesn't come up. I can't seem to get into my phone. Please help.

    Posted via CB10
    but one question, the signature of your post is from the crackberry app on the device, are you unable to access the device? or you manage to enter without using the picture password and suddenly enter?
    12-04-13 11:26 AM
  3. TheTigerTek's Avatar
    I'm using my other phone. Lol. I still can't access my other BlackBerry.

    Posted via CB10
    12-04-13 11:30 AM
  4. obaquerizo's Avatar
    I'm using my other phone. Lol. I still can't access my other BlackBerry.

    Posted via CB10
    oo hahah, try to make a hard reset again, but with that you will not be able to access
    12-04-13 11:38 AM
  5. TheTigerTek's Avatar
    How do I make a hard reset?

    Posted via CB10
    12-04-13 11:57 AM
  6. 3hb78ftg's Avatar
    Hold down both volume keys until the device restarts.

    BlackBerry Z...My weapon of choice.
    12-04-13 12:03 PM
  7. obaquerizo's Avatar
    Or take your battery off, also hold down your ON button at the top of your device

    Posted via CB10
    12-04-13 10:26 PM
  8. TheTigerTek's Avatar
    Or take your battery off, also hold down your ON button at the top of your device

    Posted via CB10
    Yes I've tried all that. My only option is to reload the OS.

    Posted via CB10
    12-05-13 09:38 AM

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