06-14-14 02:36 PM
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  1. kadthekid's Avatar
    kadthekid
    My Z10 stutters while plugging the charger in or taking it out. I can make this out because if I'm playing a song, the song pauses for about a second when i plug in the chager, the same happens when taking out the charger or turning the switch off. Already tried a different charger, same problem. Also reloaded the os, with no apps, no accounts, same problem. What could be the cause of this? Please help.
    06-06-14 11:06 AM
  2. ronfc's Avatar
    ronfc
    Recovering CrackBerry Addict
    Welcome to CrackBerry!

    Please update your profile to include device, carrier, and location. This makes it easier for others to help you.

    By the way, I tested your problem on my own Z10 and didn't noticed any stuttering in music when I plugged the charger in and out. What OS version are you on?
    06-06-14 01:18 PM
  3. mad_mdx's Avatar
    mad_mdx
    I get a similar issue when the screen goes on if I'm streaming music after its been turned off for a little bit.
    Somewhat annoying really,
    Z30STA100-5/10.2.1.3175
    06-06-14 07:52 PM
  4. kadthekid's Avatar
    kadthekid
    Updated signature with details.
    This problem cropped up only a week ago.
    Originally Posted by Ron In Motion
    Welcome to CrackBerry!

    Please update your profile to include device, carrier, and location. This makes it easier for others to help you.

    By the way, I tested your problem on my own Z10 and didn't noticed any stuttering in music when I plugged the charger in and out. What OS version are you on?
    06-07-14 01:24 AM
  5. SlcCorrado's Avatar
    SlcCorrado
    BlackBerry
    Have you tried a different charger?
    06-07-14 01:42 AM
  6. kadthekid's Avatar
    kadthekid
    Yes, i have. I mentioned it in the op too!
    Further help would be appreciated.
    Originally Posted by SlcCorrado
    Have you tried a different charger?
    06-07-14 07:39 AM
  7. FF22's Avatar
    FF22
    Ambassador
    Could you be using any 3rd party app that monitors battery charging? Some apps have various alerts when you plug in/out the charger.
    ronfc likes this.
    06-07-14 08:41 AM
  8. SlcCorrado's Avatar
    SlcCorrado
    BlackBerry
    Originally Posted by kadthekid
    Yes, i have. I mentioned it in the op too!
    Further help would be appreciated.
    Didn't see that I guess
    06-07-14 09:13 AM
  9. kadthekid's Avatar
    kadthekid
    No sir. To avoid the possibility of any interference, I used the charger on a fresh os without any apps or accounts.
    Thank you for your help so far!
    This problem started with the .3175 update.
    Should I go back to an earlier version of 10.2.1?
    Originally Posted by F2
    Could you be using any 3rd party app that monitors battery charging? Some apps have various alerts when you plug in/out the charger.
    06-07-14 11:39 AM
  10. FF22's Avatar
    FF22
    Ambassador
    Originally Posted by kadthekid
    No sir. To avoid the possibility of any interference, I used the charger on a fresh os without any apps or accounts.
    Thank you for your help so far!
    This problem started with the .3175 update.
    Should I go back to an earlier version of 10.2.1?
    Experiments are sometimes worth doing. Since you tried it on a pretty clean system, you would not lose much by installing yet another OS. Good luck
    kadthekid likes this.
    06-07-14 02:44 PM
  11. ronfc's Avatar
    ronfc
    Recovering CrackBerry Addict
    Originally Posted by kadthekid
    No sir. To avoid the possibility of any interference, I used the charger on a fresh os without any apps or accounts.
    Thank you for your help so far!
    This problem started with the .3175 update.
    Should I go back to an earlier version of 10.2.1?
    It is your call to downgrade. The problem you're encountering now is not that much troubling for me so I wouldn't trade that for the enhancements of the current version.

    Cave, cave, moderator videt
    kadthekid likes this.
    06-07-14 03:10 PM
  12. kadthekid's Avatar
    kadthekid
    Thank you everyone! Will install an older version of 10.2.1 and report back.
    06-08-14 08:26 AM
  13. kadthekid's Avatar
    kadthekid
    So I reverted back to 10.2.1.2228 and it solved the problem. Strangest bug ever.

    Posted via CB10
    SlcCorrado likes this.
    06-14-14 02:21 PM
  14. ronfc's Avatar
    ronfc
    Recovering CrackBerry Addict
    Originally Posted by kadthekid
    So I reverted back to 10.2.1.2228 and it solved the problem. Strangest bug ever.

    Posted via CB10
    Glad it was all sorted out.

    Cave, cave, moderator videt
    06-14-14 02:36 PM
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