1. Aatir Barlas's Avatar
    Folks, I need some advice..
    So I got a replacement phone from VZW, after i called and told them that my phone reboots and have issues with wifi connection getting dropped from my saved connection list, and some times mem card read error which a reboot usually fixes...
    So i set up my new Z10 last night, and as of 4pm today had 3 reboots...it just freezes and then re-boots..the original one was rebooting but not this much...what should i do..should i send the replacement phone back and have them send me another one or keep it, and send the original back..
    05-23-13 03:02 PM
  2. diegonei's Avatar
    I wish BlackBerry could fi this issue already.

    Send both back and ask for a new one. Take note of the PINs o they don't send you the same unit. Also, try loading a leak on it and see it the reboots stop.

    Best of luck.
    Aatir Barlas likes this.
    05-23-13 03:05 PM
  3. PhilipDZ's Avatar
    It's probably A bad sim card. Try replacing that. My vzw phone never reboots.

    Posted via CB10
    05-23-13 03:07 PM
  4. abarlas's Avatar
    Thanks guys, I'll take it to the store and see if they replace the sim

    Posted via CB10
    05-23-13 03:10 PM
  5. Aatir Barlas's Avatar
    &%%#%$&#& .......4th reboot since this morning.....while using the CB app...
    05-23-13 04:11 PM
  6. Aatir Barlas's Avatar
    I wish BlackBerry could fi this issue already.

    Send both back and ask for a new one. Take note of the PINs o they don't send you the same unit. Also, try loading a leak on it and see it the reboots stop.

    Best of luck.
    Which leak would you recommend i should go with?
    Ryan Ball likes this.
    05-23-13 05:08 PM
  7. scott0121's Avatar
    Go with the new one the 1916 leak smooth as butter.

    Posted via CB10
    Aatir Barlas likes this.
    05-23-13 05:38 PM
  8. dracolnyte's Avatar
    ya try different sim cards or try using it for a few hours without a sim card
    Aatir Barlas likes this.
    05-23-13 06:51 PM
  9. jones1202's Avatar
    Only can remember having z10 rebooting one time. I was in a phone call and messing with three way calling which worked, but when trying to disconnect one and switch calls phone froze and rebooted.

    Verizon 10.0.9.422

    Posted via CB10
    05-23-13 09:22 PM
  10. sklotz2000's Avatar
    It's probably A bad sim card. Try replacing that. My vzw phone never reboots.

    Posted via CB10
    Not always though. I've had 2 different phones with 2 different sims, and still get reboots.
    05-23-13 09:34 PM
  11. donmateo's Avatar
    Never had a reboot on either Z10. AT&T
    05-23-13 09:35 PM
  12. Aatir Barlas's Avatar
    Download 1916..might load it up tonight.
    Any suggestions for installing it.
    Dos and don't?

    Posted via CB10
    05-23-13 09:45 PM

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