08-20-15 01:38 PM
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  1. mattmers's Avatar
    mattmers
    I have a z10 and ever since 10.3.2 It always crashes and the phone has to reboot. Usually it is when the web browser is open, usually only one tab.

    Today it has happened 3 times. I set have desktop mode off to reduce the load but it still happens often.

    Anyone else have this problem?

    Posted via CB10
    08-20-15 01:14 PM
  2. Dunt Dunt Dunt's Avatar
    Dunt Dunt Dunt
    Q&A Team
    Weird stuff happens with OTA updates....

    You could try replacing the Browser BAR file if you wanted.

    Or there is either a Security Wipe or Reload the OS (I'd reload the OS as that is quicker - Just use LINK to rest). If you go this route, do a backup with LINK... but don't do a restore until you have tested everything. If possible, don't do a restore at all or do a limited one.
    08-20-15 01:38 PM
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