Yesterday 04:41 PM
72 123
tools
  1. BetzabeH's Avatar
    No he podido recuperar mi celular, me presente al siguiente error:

    Error: Error al cargar las imágenes.

    Error: Esta versión del sistema operativo está bloqueada desde el dispositivo.
    Cómo puedo arreglarlo


    Es un Z10 STL-100-4

    Agradecería su gran y valioso aporte!!
    02-18-19 06:55 AM
  2. TrumpetTiger's Avatar
    My bbz10 stl 100 shows this when using autoloader
    Error: Failed to load images.

    Error: This OS version is blocked from device.
    How can I fix it
    Did you download the Z10 autoloader or a Dev device one?

    (Note: if you downloaded direct from Blackberry, it's very likely a Dev device one and will not work on your Z10.)
    02-18-19 01:27 PM
  3. conite's Avatar
    My bbz10 stl 100 shows this when using autoloader
    Error: Failed to load images.

    Error: This OS version is blocked from device.
    How can I fix it
    You're trying to go back from 10.3.3 to 10.3.2 (or earlier), or from 10.3.2 to anything prior.

    You can't.

    BTW, all Z10s are STL100. It's the number after the dash that is the differentiator.
    02-18-19 01:57 PM
  4. joeldf's Avatar
    My bbz10 stl 100 shows this when using autoloader
    Error: Failed to load images.

    Error: This OS version is blocked from device.
    How can I fix it
    We need to know the rest of the model number. After the STL100, there is a dash and a 1, 2, 3 or 4. That's the variant, and there's 4 of them.
    02-18-19 02:01 PM
  5. Pouya Kamyar's Avatar
    Hello, Does anybody has any version of OS for Blackberry Q10 (SQN100-3)?

    I get the same error (this os version is blocked from device)

    Thanks alot
    03-18-19 06:34 AM
  6. conite's Avatar
    Hello, Does anybody has any version of OS for Blackberry Q10 (SQN100-3)?

    I get the same error (this os version is blocked from device)

    Thanks alot
    https://mega.nz/#!RJJWTTzT!USoRTNKQv...Bcej8X1VLRT6NU
    03-18-19 08:46 AM
  7. yulian ikhram1's Avatar
    I have the same problem here... do you have for stl100-4? Thanks
    05-11-19 10:06 AM
  8. brookie229's Avatar
    I have the same problem here... do you have for stl100-4? Thanks
    You can find the STL100-4 here: https://mega.nz/#F!ERomDKaT!YYXwe5p2bUlm_4VW5VfTtw
    05-11-19 02:29 PM
  9. yulian ikhram1's Avatar
    Okay @brookie229 ill try it... thank you so much
    05-11-19 10:51 PM
  10. yulian ikhram1's Avatar
    Working great for my bbz10 thank you @brookie229
    brookie229 likes this.
    05-12-19 04:44 AM
  11. Syed Asfaq Qazi's Avatar
    Could you please help me with this getting below error for blackberry z10 STL 100-1

    Error: Failed to load images.
    Error: This OS version is blocked from device.
    05-27-19 10:40 PM
  12. conite's Avatar
    Could you please help me with this getting below error for blackberry z10 STL 100-1

    Error: Failed to load images.
    Error: This OS version is blocked from device.
    This is the one you want.

    https://mega.nz/#!dJBSmLba!xBT2RmPyO...LgT7ZMpbq7-pCE
    05-27-19 11:39 PM
  13. Syed Asfaq Qazi's Avatar
    Unable to open the link attached screenshot
    Attached Thumbnails This OS version is blocked from device. | BlackBerry Z10 Autoloader-snip.png  
    05-28-19 01:51 AM
  14. conite's Avatar
    Unable to open the link attached screenshot
    Link is good.

    Try another browser on your PC.
    Syed Asfaq Qazi likes this.
    05-28-19 06:55 AM
  15. Syed Asfaq Qazi's Avatar
    @conite Thank you for your Help it worked but my touch not working now
    05-28-19 07:34 AM
  16. conite's Avatar
    @conite Thank you for your Help it worked but my touch not working now
    Was it working before? Why did you need to use the autoloader in the first place?

    I can also assure you that the loader I linked to is working perfectly.
    05-28-19 07:48 AM
  17. Syed Asfaq Qazi's Avatar
    screen was working fine but all of sudden only red light was blinking and black screen so used autoloader
    05-28-19 08:41 PM
  18. conite's Avatar
    screen was working fine but all of sudden only red light was blinking and black screen so used autoloader
    Run the autoloader again.

    By touch not working do you mean you can't complete the setup?

    Try another Wi-Fi source and/or use mobile only.
    05-28-19 09:52 PM
  19. Syed Asfaq Qazi's Avatar
    Yes I am not able to complete the setup, tried doing this "Wi-Fi source and/or use mobile only" No luck, My bad
    05-28-19 11:07 PM
  20. gates_d19's Avatar
    If you're on 10.3.3.x, you can't load 10.3.2.x or earlier. If you're on 10.3.2.x, you can't load 10.3.1.x or earlier. You're either on 10.3.3.x or 10.3.2.x.

    The file I linked is 10.3.2.2813; if you're on 10.3.3 it won't work.
    Hey!
    I really need help 'cause everything starting from now looks complicated for me...

    First I've just downloaded an autoloader 10.3.1.997 but the running stops at this point :
    RIM Wireless Device Command-Line Auto-Programmer Version 3.11.0.14 (Win32) [Oct 3 2014 15:34:35]
    Copyright 2012 Research In Motion Limited

    Connecting to Bootrom: Connected

    [ Uploading RAM Image 0x80239CAC ] [############## 100 ##############]

    QCFMv1/v2 Hybrid File
    containing: OS, User File System

    Signature Trailer:
    EC521_512 Signer: 0x48584E51 (QNXH-OS-1)
    EC521_256 Signer: 0x4C584E51 (QNXL-OS-1)
    [ Writing 0x00002697 ] [## 8 ]


    Error: Failed to load images.


    Error: Communications timed out

    Second, as suggested, we should know which version our bb z10 is located 10.3.1 or 10.3.2 or 10.3.3 but I really don't how to check what was the last version before the phone gets down.

    Any help please ?
    Yesterday 04:16 AM
  21. Dunt Dunt Dunt's Avatar
    Second, as suggested, we should know which version our bb z10 is located 10.3.1 or 10.3.2 or 10.3.3 but I really don't how to check what was the last version before the phone gets down.

    Any help please ?
    Then install the 10.3.2.2813 version or jump up to 10.3.3....

    While not impossible that you were on 10.3.1.997 or even older... odds are pretty low, and clearly it didn't like 10.3.1.997.
    Yesterday 03:43 PM
  22. conite's Avatar
    Hey!
    I really need help 'cause everything starting from now looks complicated for me...

    First I've just downloaded an autoloader 10.3.1.997 but the running stops at this point :
    RIM Wireless Device Command-Line Auto-Programmer Version 3.11.0.14 (Win32) [Oct 3 2014 15:34:35]
    Copyright 2012 Research In Motion Limited

    Connecting to Bootrom: Connected

    [ Uploading RAM Image 0x80239CAC ] [############## 100 ##############]

    QCFMv1/v2 Hybrid File
    containing: OS, User File System

    Signature Trailer:
    EC521_512 Signer: 0x48584E51 (QNXH-OS-1)
    EC521_256 Signer: 0x4C584E51 (QNXL-OS-1)
    [ Writing 0x00002697 ] [## 8 ]


    Error: Failed to load images.


    Error: Communications timed out

    Second, as suggested, we should know which version our bb z10 is located 10.3.1 or 10.3.2 or 10.3.3 but I really don't how to check what was the last version before the phone gets down.

    Any help please ?
    Which Z10 do you own? Check your settings.

    If it's Z10STL100-1, then you have to install 10.3.2.

    https://mega.nz/#!dJBSmLba!xBT2RmPyO...LgT7ZMpbq7-pCE

    Any other Z10 model, and you have to install 10.3.3.

    https://mega.nz/#!UEwkxLTa!Q3y5xKCE4...dkG3EInalY18_g
    Yesterday 04:41 PM
72 123

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